KIM+ONOReviews of kimandono.com

I was so excited ! Í bought my robe on vacation in Chinatown in San Fransisco CA less than a year ago and it was so beautiful and comfortable unfortunately after one gentle wash the stitching around the arms has started coming apart . Went to chat trying to see if they would fix not wanting money back just wanting to see if they were able to fix it and after chatting a little bit I was asked for my card information and then a $50 charge a month not sure what for ? Definitely seems like a scam so I chose to post my experience instead . The robe is gorgeous and so comfortable. The reason for low score it’s sewn poorly and bad customer service . I wanted to buy for all the women in my life but unfortunately poorly sewn and not good quality . I’ve had a Victoria Secret robe for 20 years that’s still going strong and is my favorite .

They are beautiful robes but are clearly not intended for everyday wear. More like a special occasion article of clothing. I only wear mine for an hour or so in the morning but I have gone through 2 in one year. The material is very delicate and stretches and rips eventually.

Hard to find all the different styles and quality . I didn't know what else you carried

The robe is beautiful but didn't have two key features that every robe should have....a loop to hang it from and pockets. When I bought it I didn't even think to look for those two things expecting that any quality robe would have those two things....wrong!

Shipping was fast…The Robe is beautiful but I’m not sure I would order another. The material is just O.K…the color and pattern is beautiful but the stitching is really bad. Why put out the effort to make a masterpiece and then stitch it like a Walmart garment? I’m so disappointed…this was a expensive splurge for myself and I’m really exhausted over top dollar pricing for mediocre products. To much money for what it is:(