Kiky FloristReviews of kikyflorist.com

BEWARE OF THIS COMPANY!! After writing my negative review, they flagged it to Trustpilot claiming they don't recognize my purchase. I know that scam websites often abuse this verification process to get bad reviews taken down. They hope that the reviewer will miss the 3 day deadline to verify the purchase. So it could very well be that there are even more legitimate negative reviews if some of the reviewers missed the email. As of today, I see 20 negative reviews. This fake florist has 100% one star reviews. Let's see how many they fraudulently try to remove. There could be even more than 20. And their website domain was only registered 2 months ago! This scammer keeps scamming. I've reported them to the consumer bureaus too. Please report them so they don't take advantage of other people! Update on June 21: I see many of "Kiky Florist's" replies to customer complaints say that they "cannot locate a matching record". Don't believe them! This is their attempt to scrub out bad reviews. And in response to the reply below, it's funny how all of the orders placed on their website "exceed the operational coverage zone" after they get the money. I guess I would be out of their operational zone if they are based in some remote country masquerading as a U.S. website so they can take people's money fraudulently. *If you want flowers delivered, this is NOT the site to use.*

Still no refund!!! Months later no refund! Took money out of my account, never delivered flowers and said they would refund….still no refund! Basically took my money ….. scammers!

These are scammers do not purchase from them. Charged my card but canceled the order. I called and asked for a refund they said they would refund but I never recieved it. Am now getting my bank involved.

Placed order. They sent message that they were not able to honor order and credited me. 2 months later still waiting for credit. Had to get banks involved and got credit from my bank. Awful service.

Paid for flowers and my friend never received. They cancelled my order because no one could send them. Kept saying refund was coming. Never received! Poor service,fraud!!! Why cant someone do something with this scammer? Quit the ads! Please dont order anything from this person. Big time scammer! FYI: I wrote to them 7 times and a lady named Faye Ligia promised refund!

This florist has the worst customer service. I had order a floral arrangement for my aunt and the next day it was canceled and they stated that I would get my refund with 10 days. I gave them 10 days and no refund. So i reached out to them and they said that they would look into it. A week later no refund back into my account. I reached out again and again they said they would get it resolved asap but i need to be patience. That was almost 3weeks and still no refund. I gave them another week to see if I would get my refund still no refund. 3 days from a month that my order was cancelled i still haven’t received my refund so I reached out to my credit card company and file and dispute. If I could give them a ZERO cause that’s what kind of florist this place is. Never purchase anything from them!!

02Sep2026 update: I have to say I was surprised to see a piece of mail from this vendor in my mailbox; however, I was completely infuriated upon opening it to find a check for only the amount of the bouquet I had ordered (without taxes, without all of their tacked-on fees). Do they really think that I should be EATING THEIR FEES when THEY CANCELLED MY ORDER??? The battle for a FULL refund continues. Let's see if it takes another 4 months to get the remainder of my refund. Not holding my breath. My opinion still stands. ___________ SEE UPDATES AT END OF THIS REVIEW - VENDOR EVEN POSTED A RESPONSE TO THIS REVIEW STATING THEY "MANUALLY" PUSHED THROUGH MY REFUND. FACT OF THE MATTER IS, WHY DID THEY ACCEPT MY ORDER IN THE FIRST PLACE IF THE DELIVERY ADDRESS WAS OUT OF THEIR AREA? FULL OF LIES. As with all of the other reviews listed here, I ordered flowers on 29 April 2026. I received an email shortly thereafter saying my order could not be fulfilled by the local florist, and my order had been cancelled and successfully refunded. I have been contacting them ever since (2 months) for a refund. Today's response was as if I was contacting them for the first time. Customer service manager "Faye Ligia". COMPLETE SCAM Update: It is now 16 July 2026 and have received no response or refund. Vendor responded on Trust pilot stating they manually pushed through a refund. 7 days later - STILL NO REFUND IT IS NOW AUGUST 4, 2026 AND STILL NO REFUND EVEN AFTER THE VENDOR RESPONSE. I STAND BY MY ORIGINAL REVIEW. DO NOT USE THIS SERVICE - IT IS A COMPLETE SCAM!!!!!!!!!!!!!! IT IS NOW 11 AUGUST AND NO REFUND. DO NOT USE THEIR SERVICE!!! UPDATE: 31 AUGUST 2026 - NOT ONE SHRED OF EVIDENCE SHOWING THERE HAS BEEN ANY ATTEMPT TO REFUND MY CANCELLED ORDER. A REPUTABLE FLORIST WOULD HAVE CONTACTED ME DIRECTLY. BOTTOM LINE - IF I WERE YOU, I WOULD ONLY USE THEM IF THEY WERE A BRICK AND MORTAR STORE YOU COULD WALK INTO AND SPEAK TO SOMEONE FACE TO FACE (AND CONFIRM THEY ACTUALLY HAVE FLOWERS). I would say this was a terrible business practice but I can't - it isn't a business, it's a SCAM. BUYER BEWARE.

I purchased flowers for my aunts funeral. They canceled my order and I still have not received my refund. Do not use them.