Kika UsaReviews of kika-usa.com

Response from Kika UsaApr 14, 2025

Deena, We're truly sorry to hear about your experience and sincerely apologize for the lack of response — that’s definitely not the level of service we strive for. Our team will be reaching out to you shortly to make things right. In the meantime, please feel free to email us directly at [email protected], so we can prioritize your request. We appreciate your patience and thank you for bringing this to our attention. Warmly, Superiorcare.pet team

Response from Kika UsaApr 11, 2025

Helen, We’re so happy to hear that your girl loves the food! Thanks for sharing – it’s always wonderful to know we’re helping pups stay happy and healthy. Warmly, Superiorcare.pet team

Response from Kika UsaApr 11, 2025

Aurelija, Thank you for your thoughtful feedback! We're so glad to hear that both you and your pup are enjoying the food, treats, and grooming tools. We know how challenging it can be to care for picky eaters—especially those with white coats that require a bit of extra attention—so it’s incredibly rewarding to know our specialized formulas are making a real difference. Your kind words mean a lot to us! Warmly, Superiorcare.pet team

Response from Kika UsaApr 11, 2025

Ashlynn, That’s amazing to hear! We're so happy your puppy is loving the food and already showing great results. Itching and bad breath can definitely be signs that something wasn’t quite right with the previous diet, so it’s wonderful to know our formula is helping him feel more comfortable and fresh. Thank you for trusting us with your pup’s nutrition—we’re thrilled to be part of his healthy start! Warmly, Superiorcare.pet team

Response from Kika UsaApr 10, 2025

Kate, Thank you so much for your feedback! We're glad to hear your order arrived quickly and that our team was responsive. If you ever need anything else, we're just a message away! Warmly, Superiorcare.pet team

Response from Kika UsaApr 9, 2025

Patricia, Thank you for your feedback! We completely understand your concern. It looks like when placing your order, the subscription option was selected, which is why a follow-up order was automatically scheduled. Our subscription service is designed for convenience, so you never run out of your pup’s food — but it’s absolutely optional and can be managed or canceled at any time through your account. We're always happy to help adjust or pause your subscription if needed. Warmly, Superiorcare.pet team

Response from Kika UsaApr 7, 2025

Linda, Thank you for your lovely review! We're so glad to hear you're happy with both our products and our customer service. Your support truly means the world to us, and we're here anytime you need us! Warmly, Superiorcare.pet team

Response from Kika UsaApr 3, 2025

Catalina, Thank you for your feedback! We're so happy to hear that you love our food for white dogs. Providing high-quality nutrition to help keep their coats bright and healthy is our top priority! Warmly, Superiorcare.pet team