Kika UsaReviews of kika-usa.com

Response from Kika UsaApr 22, 2025

Dear Customer, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re noticing such great results with our products. It's our goal to provide high-quality care that enhances coat health without heaviness or harsh ingredients. We're especially happy to know the colors are looking more vibrant—what a beautiful transformation! Warmly, Superiorcare.pet team

Response from Kika UsaApr 22, 2025

Nola, Thank you for your kind words! We're so glad to hear you’re happy with both our customer service and products. It means a lot to us, and we truly appreciate your support. We look forward to serving you and your pets again! Warmly, Superiorcare.pet team

Response from Kika UsaApr 22, 2025

Laura, We're so happy to hear your dogs are loving the food! Tear stains and itchy ears can take a little time to improve, but you're definitely on the right track—nutrition plays a huge role in overall skin and eye health. We're hopeful you'll start seeing positive changes soon! Let us know how things go! Warmly, Superiorcare.pet team

Response from Kika UsaApr 22, 2025

Suzanne, Thank you for sharing your feedback! We’re sorry to hear that your dog isn’t taking to the food. It sounds like she may be a bit picky with her food in general, and we completely understand how frustrating that can be. Some dogs take a little longer to adjust to a new food, so if you haven't already, we recommend a gradual transition from her current food to the new one, mixing a small amount of the new food with her usual food each day. This can often help with the adjustment process. If the problem persists, you could try a different flavor or protein source, like lamb or salmon, which some dogs find more appealing. We’re happy to assist you further in finding the best option for her! Please let us know if you need any recommendations. Warmly, Superiorcare.pet team

Response from Kika UsaApr 22, 2025

Kaye, Thank you so much! We're thrilled to hear your girls are enjoying the food as a supplement to their home-cooked meals. It's a great way to ensure they're getting complete nutrition. And we're glad the shipping met your expectations—always happy to help keep those tails wagging! Warmly, Superiorcare.pet team

Response from Kika UsaApr 14, 2025

Christine, That’s wonderful to hear! We’re so glad your little one is loving the new White Dog Topper in Gravy — it’s made to be both tasty and supportive of their coat and skin health. Thanks for sharing, and give your pup some extra belly rubs from us! Warmly, Superiorcare.pet team

Response from Kika UsaApr 14, 2025

Rosita, Thank you for your honest feedback, and we're really sorry to hear about the delay with your order. We understand how important timely deliveries are, especially when it comes to your dog’s food. Our standard shipping time is typically 3–5 business days, but occasionally unexpected delays can happen. We're continuously working to improve our shipping process, and your input helps us do better. We hope to serve you faster next time — and we truly appreciate your support and patience. Warmly, Superiorcare.pet team

Response from Kika UsaApr 14, 2025

Sherry, Thank you so much for the kind words! We're thrilled to hear you're happy with both the products and our service. It means a lot to us that everything met your expectations — we’ll keep doing our best to provide top notch care for you and your pets! Warmly, Superiorcare.pet team