KidologyReviews of kidology.app

I would not recommend this app. The information is ridiculously simple and not helpful. I did NOT purchase a work book nor did I have access to a “workbook” yet I was charged 19.99 for one anyway. I told them this 3x and they refused to refund my money. Aside from the fact that they charged me for something I did not ask for, didn’t deliver said product, and refused to refund my money, the app is NOTHING like what it’s advertised to be. Don’t waste your time here. This is nothing but a money-grab and these people should be ashamed and embarrassed.

Absolute scam - I signed up for the £4.99 subscription and they took £19.99 as well. I emailed to ask why I’d been charged extra and they said it was for a booklet - that I never signed up for. I asked for a refund in accordance with consumer rights, but was told I couldn’t have one.

Its very misleading . I thought it was a one off payment but now have been charged it every month. Cannot cancel so called subscription only via email. Will be reporting them to Bank

Absolutely no way to cancel. I thought I signed up for some sort of workbook to read through on my own time, but was then charged $40. I went to their website and there was absolutely no way to log in or access your "subscription" or account or even the content. The app had a settings option, but no where on the app was there a way to manage your subscription or cancel anything. The cancellation and refund policy states: 1. Subscriptions Purchased Through Our Website Kidology currently offers two subscription plans purchased directly through our website: a monthly plan, and a 3-month plan billed at a reduced rate. Both plans automatically renew at the end of each billing period unless cancelled. 1.1 Cancelling Your Subscription You may cancel your subscription at any time through your account settings or by emailing To avoid being charged for the next billing period, you must cancel at least 24 hours before your renewal date. Please be aware that your subscription does not cancel automatically if you delete the app. You must cancel your subscription before deleting the app, or your subscription will continue to renew and you will continue to be charged. However, the provided options to cancel that are stated in their own documentation are not present in the app or on the website. It also looks like several people on here met the qualifications for a refund but were denied one automatically. You have the right to be able to access tools to manage and cancel your subscription. These should be provided to customers in good faith, but are not. Perhaps someone should have a lawyer look at their website and the documentation they provide... So disgusted that I literally went through the sign up for this website just to let other tired hard working parents know what they are getting into.

Utterly shambolic. I signed up for a weeks trial for £4.99, and the layout of the website is incredibly deceitful because without even consciously choosing to, I was charged £19.99 for a workbook I did NOT choose to purchase. The website makes it beyond impossible to even attempt to cancel your subscription, I’ve had to go via their help email address. I am going to go to my bank to get my money back if this isn’t done urgently as this is a scam. Disgusting

Downloaded the app and thought I was making a one of payment to use the app. Was charged extra for a book without even realising straight away. Not even started using the app yet and have been charged an extra £35.99 a month later. There was no information that there was a subscription involved and have received no information about it.

Misleading sign-up than they have automated subscription which is unclear at the onset. They will not refund automated subscription that your not aware of after the fact.

I found challenges quite useful but I wish the design was bit more fresh. Overall advices are solid.