Hemi T.
Terrible company
Terrible company. £5 fo rthe trial, but then no confirmation worth anything for the subscription. Nowhere on the site to cancel it before the trial ends - it says to use play store but doesn't show on there! Charged me and said the terms were in small print on the payment page for the trial. I pushed back and told them this was unacceptable and they refunded. Terrible company!!
Response from KidologyOct 23, 2026
Hello Hemi, We’re truly sorry for the frustration and inconvenience you experienced while trying to manage your subscription. While we aim to provide clear billing information during checkout, we understand how confusing unexpected charges can be. Please note that you can cancel your subscription at any time by contacting us at [email protected]. Our support team is available 24/7 and always ready to assist. While we're glad our team was able to resolve your concerns and issue a refund, we appreciate you sharing your feedback, as it helps us identify areas where we can improve and make subscription management clearer and more accessible. Please don't hesitate to reach out if you need any further assistance. Best regards, Kidology Support Team




