Mrs AP B.
Never received the order
Ordered a Playstation Portal but order has not been received. Contacted customer service but always said it will be arriving — but has not.
Kickgame is listed under Clothing & Underwear.
Kickgame (kickgame.com) has 138 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing138 approved reviews, newest moderated first
Mrs AP B.
Ordered a Playstation Portal but order has not been received. Contacted customer service but always said it will be arriving — but has not.
samantha G.
If I could give 0 stars I would.I ordered and paid for a pair of trainers on the 2nd of December I didn’t receive NO trainers but received an email advising there was a stock discrepancy and they where no longer in stock.Ive asked for a refund on several occasions and I’m still waiting I’ve just been given bare EXCUSES. AVOID THIS COMPANY like the plague I would NEVER BUY ANYTHING or recommend this company to anybody.!!!
Aline Cristina M.
I made a purchase on December 18th, and it never arrived. I'm waiting for a response from them.
Martina
Acquistato un paio di scarpe per natale, dove mi era stato detto che si potevano cambiare oltre un mese e più. Ho detto “uau, che gentilezza, davvero ottimo”, la fregatura dove stava? NEGOZIO CHIUSO DEFINITIVAMENTE. dunque dunque mi domando, vi sembra una cosa corretta in quanto io ora mi ritrovo un paio di scarpe inutilizzabili in quanto il numero è molto più piccolo del mio, quindi solo soldi buttati!
Lou
I would not recommend anyone to buy from this company!! I ordered Air Jordan 4Reto red thunder costing £500 for my sons birthday in October they arrived a month late and with outside the gift box, as anyone knows who are into Jordan’s these trainers you wouldn’t wear on a daily basis as they are expensive. My son has worn his a handful of times and noticed the seams and stitching area turning white. I took photos of the trainers and sent to Kick game, they replied, and told me it was not their problem and to take them to a shoe repaint shop. I noted to them that these were brand-new trainers , they should by law have a warranty! So these trainers should be sent back and inspected, again I was told it is not their problem and that they could not return them back to the manufacturer who supplies kick game. I then said, well can you send me proof of authenticity that these trainers are legit .. The reply I received was .. As we operate on a consignment basis, we do not hold warranty or replacement for our products Apologies we are not able to provide further assistance. THE CUSTOMER SERVICE IS APPALLING THEY TAKE YOUR MONEY AND CLEARLY SELLING QUESTIONABLE GOODS.
Laylay
I ordered on 24th December 2023 I still haven’t received my order or a refund I’m writing this on the 9th of January 2024
Silvia B.
Consiglio soprattutto per la possibilità di reperire paia non in magazzino, che non è il più fornito, grazie Matteo per l’aiuto
Grace
I ordered a PlayStation portal for Christmas, after seeing the reviews was really worried and emailed them a few times. They told me they are working to dispatch items as soon as possible and would update me if there was any issues. I placed the order on 1st December and it has arrived today, in 5 working days. I’m happy with the service I got!