KibsonsReviews of kibsons.com

Very disappointing experience with Kibsons. I ordered a full carton of Oatly Barista 500ml on 26 June, only to discover that the entire carton had a best-before date of 17 July — barely three weeks after delivery. This was purchased for normal household consumption, not for a café. The real issue is not when I reported it; the issue is why a full carton with such limited remaining shelf life was supplied without clearly informing the customer before purchase. Customers should be able to trust that products ordered online have a reasonable remaining shelf life, especially when buying in bulk. Unfortunately, Kibsons’ response to my complaint was disappointing and has seriously affected my trust in the company.

Terrible don’t use! Bought long life milk that was due to expire in 1 month.. was produced a year prior. No refund or exchange. Bad customer service. Avoid.

Be cautious with these Individuals, as they are known to be criminals. Absolutely disgusting how others are treating their employees. The quality of the food that they are providing is very low standard and full of salmonella

Their customer service is poor. You can share with them pictures of an item that wasn't delivered properly but they will still not care.

My deliveries at night are always towards the end of my slot and sometimes even after and the person casually tells me they have priority customers which is rubbish. Its just the route that they plan. Having complained many times I asked to be called by the manager who assured me better service next time only to be disappointed again. Seems like they have no concept of customer care and having seeing a 1.4 star from employees I have no hope. I will not be shopping at kibsons as a matter of principle neither do I believe anyone will be responding to my review based on what they've done to the previous ones.

charged 5000 dirhams for no reason , impossible to deal with

I tried this company for the first time, and it will definitely be the last. The product quality was very bad, and the cheese seemed off.

I’ve had a number poor customer service. Deliveries are often late, quality of items questionable at times. Recently purchased an item (no mention that it was due to expire within 3 days), wasn’t delivered until 11pm. I complained and they used every excuse possible - refused to take accountability and/or issue a refund. Will stick to Spinney’s and Carrefour