KIBOReviews of kibocommerce.com

Where should I begin? I had recently purchased a new Sea Doo Limited and expected delivery on June 13. On June 3rd I placed an order with Seadoo.com for a life jacket and wetsuit. While placing the order the expected delivery date was 7-10 days, more than enough time to receive the items before the Sea doo was delivered. After the order was placed I received an email from shopatron notifying me of a 7-10 day delivery and they would email confirmation when the items shipped. After 10 days I emailed shopatron questioning my order status. 2 days later I received an email that the order was still being processed. At no time was I notified that the items were on back order and would not be available until the end of the summer. I called Sea doo to complain and a Life Jacket was shipped 5 days later, this was the first time that they had notified me of the back order status of the remaining items and would not be available til August 30. While deciding on cancelling the remaining order or not I received another email from shopatron that the items would be available for delivery on June 23. Yesterday was July 7 and I received a message from shopatron that the items are still on back order and now the availability date is November. I called shopatron to cancel the order and after waiting 20 minutes on hold they were very happy to cancel the order. If shopatron would have notified me that the items were on back order I would never have placed the order or missed a week of being on the water waiting for my items. Rest assured I will never place an order with any company that uses shopatron.

This is a ridiculous service. My item was supposed to ship from Sacramento to San Francisco and the tracking shows it accepted in Canoga Park all the way in Southern California. Read most of there "5" star reviews...so fake it's beyond belief!

One star is over-rating this company. I ordered 12 tubes of paint advertised on a display card, individually wrapped but received 12 mangled unwrapped tubes thrown into a box. I ordered from the official website of company A, Shopatron took my PayPal money and a third company C shipped by throwing the mangled tubes into a box. Company C told me to go to Company A, Company A told me to go to Company C. Shopatron who took the money did absolutely nothing, but take the money. I will never buy again from a company associated with Shopatron.

Have never purchased via Shopatron and wouldn't. Someone fraudently used my credit card via Shopatron. The credit card company AND police have been involved. After contacting Shopatron of the fraudulent use, it's been long periods between email responses - little or no action on their part - conflicting instructions etc. Very frustrating. You'd think they'd want to be more helpful but they don't seem to care at all.

If it all goes well it's fine but if it doesn't and you need to deal with customer services it's an appalling service. My parcel was shipped promptly, no apparent attempt at delivery was made then 4 months later after numerous calls the parcel was found back in New York undelivered. Shopatron then advised if the parcel was still required that the postage must be repaid with no guarantee of delivery on the second attempt. I asked them to advise about recorded delivery but over 6 weeks later no response has been received. star was only awarded to get review published.

Took the money, never initiated delivery of the goods and COMPLETELY unresponsive to e-mail and unreachable on the phone. Order cancelled, PayPal Dispute filed. Never again

Ordered two weeks ago and just got the package. Sure enough it was all the wrong parts! I followed all the instructions on how to get the right parts and turns out the web page had it wrong. Shopatron refused to pay for shipping and was rude on the phone! never use them again. Amazon here I come!

This company just wrote me saying it needed to check on my identity and asked for a scanned government issued photo id preferably my passport and also for a statement of where i lived such as a credit card bill. Now i am terrified that i have been scammed and worst off knowing they have my credit card information. Find another way to shop than to use Shopatron