KiaviReviews of kiavi.com

I started a refinance on my investment property with them because they offered a very attractive rate. However they left out one very important piece of information when I chatted with them. Kiavi requires you to have an escrow account for DSCR loans which I did not have currently and had no interest in having that. I found this out when they sent me the final closing disclosures. Since they were not willing to make an exception to this rule, I decided to cancel my loan with them. I had already paid for the appraisal during this process. Once I found a new lender who provided me with better terms and were willing to take the same appraisal, Kiavi refused to transfer the appraisal. Everyone take note. Kiavi will not transfer your appraisal if you cancel even though you paid for it. Ensure that you are going to 100% close with them otherwise you will spend $800 for no reason. Yes it cost me $800 which I am pretty certain Kiavi only paid half the cost for an appraisal and pocketed the difference. I do not understand why they would not transfer given I paid for it. The experience was harrowing and I will never ever do business with them. Also their closing costs are pretty high. So keep that in mind. You will end up spending close to 3k in fees to Kiavi just for the loan alone.

I truly enjoy working with the Kiavi team. Always willing to jump in and help meet the deadlines, and with great customer service.

Everyone was helpful and walked me through the process. Maria has always been there to answer questions and keep me in the loop.

Fast, reliable and timely delivery made you to stand out from other competitors.

Clay and Claudia did an amazing job getting our project to the closing table!

GREAT IN TAKE! MY LOAN WAS EXECUTED, JUST LIKE IT WAS SAID FROM THE BEGINING. You need cash fast, to buy a property and WANT A seamless transaction... use them!

I’m very satisfied with Kiavi — the entire team did an excellent job and met all the estimated timelines.

Kiavi truly embodies the spirit of “making it happen.” I couldn’t be more grateful for the entire Kiavi team for their professionalism, responsiveness, and dedication on every transaction we’ve sent their way. I’d like to give a special shoutout to Carmelisa, who went above and beyond to make the impossible happen. My team submitted a file about two weeks ago, and I’ll admit there were significant delays on our end in getting the required documents back to her. Late Thursday afternoon, we learned that the seller would not extend the closing date, meaning we needed to close the very next day, despite having multiple outstanding conditions and an incomplete appraisal. It felt nearly impossible, but Carmelisa stepped up in a remarkable way. She called us after hours, worked until 10 PM to help us push the file forward, and even assisted with the final conditions at 6 AM her time. Thanks to her dedication and persistence, she cleared what seemed like a dead file in under 12 hours and got us to the closing table. We are forever grateful for her hard work and commitment. Lastly, a huge thank-you to Kate at Kiavi as well, she consistently goes the extra mile for our team and is always such a pleasure to work with.