KIAURA EyewearReviews of kiauraeyewear.com

The ordering process was very easy and informative.when I received my order yesterday, i realized I loved the fit and style of the glass of one , the other I liked but wished I had selected the preferred size on both. I sent an email explaining my issue and got an immediate response for customer service , directing me to the proper site to make an exchange. I very impressed, but it got so much better. I went on line, followed all instructions but each time I tried to complete, i got sent back to the start and had to do all over.this happened 3 times for 20 minutes.. I again contacted customer service, explaining my frustration, stating I was late for work and would complete later. Was I shocked when Bernadette got back to me immediately and stated her apology and she would fix that and send me out a prepaid label to ship replacement back, which I just received. In my opinion your organization will be a five Starr rating with associates like Bernadette. Please recognize her for me. Ronald Haley 508 847 4808

Customer service has always been great with me. I've purchased 5 Lautner's in different colors and am quite happy with them. I have a drawer of high quality shades, but I seem to reach for the Lautner row the most. Glad to have these in the arsenal!

I have read several negative reviews, so after initially ordering, I cancelled. But afterwards, I reconsidered and just took a chance. They didn't let me down. Shipping time was totally reasonable and, most importantly, the sunglasses they sent were exactly as described: polarized lenses, spring hinges, scratch resistant, and I think they look smart. My only complaint is that I wish I could just get one pair for £60 instead of the BOGO deal that is for £114. That is the only complaint, but the sunglasses are excellent and are now my new favorites. Also, the case and the little microfiber are unique and charming. The towelette has an island motif. The case is this leather triangular thing with magnetic closure, very different in a good way than any other case I've owned. FYI, I bought the glasses on June 30, 2026.

Kiaura customer service was amazing. They went above and beyond to help me exchange my sunglasses. The Eichler and Lautner are great sunglasses. Some of my favorite sunglasses and people compliment me on them all the time.

Love the glasses. Customer service is great. I swapped a pair for another one, and they also replaced a pair I stepped on. Both we free. Neither were their fault. They stand by their product.

Absolutely love my Kiaura sunglasses! I originally bought one in each size to try, and the exchange process for the one I didn’t want was super easy. The team were quick to respond and super helpful. I now own four pairs because they’re just that good. Stylish, comfortable, and great quality. Highly recommend!

I had an issue at checkout and the team Kiaura provided great customer service in helping to resolve it. They were prompt in their response and were accommodating throughout the situation. On top of that the sunglasses are great!

I love my Lautners! I have a black XL pair and an original whiskey color. The style is refined, lens quality is very nice and resists scratching effectively. I work in construction and frequently go in and out the build so am taking the shades on/off repeatedly each day, which means I frequently drop them or they'll fall out my sweatshirt pocket while I'm on a ladder leaning over etc. and they hold up great. Frame material and weight is solid yet flexible as needed, honestly Kiaura just nails the product. The CR39 lenses are excellent. I've also communicated with their team who were insanely fast at responding and delivering my order etc. Going to buy more as gifts!