Kia Motors AmericaReviews of kia.com

attendre une semaine pour rechercher une panne et changer un filtre a gas oil cherz kia 86440

Motor blew at 74 k. Won't fix it. Still owe 11k pd 9k on it. They were dishonest about loan. Now my credit will be ruined because I've no choice but to give car back. Bad bad bad company and junk cars. My life is in ruins because of this situation. Lost a grandchild because couldn't get him to outpatient services, losing my business of 10+ years because I can't get to jobs. No motor blows at this mileage. Please whatever you do stay away from Kia and even more Taylor Kia. They do not back you up and lie straight to your face just to make a sell. There is no coming back from this mess. Lives literally destroyed. I beg others not to go thru this and run from Kia at full speed. I'm a single grandmother Raising 2 grandchildren for 12 yes now and 1 being autistic. So now he's gone because he was in an outpatient program I couldn't get him to because my car blown up. So lost a child, a business, and now my good credit. Nightmare.

I call kia Customer care to file complaint and they would not do anything except call dealer and tell them that they have a compliant and reason nothing else can be done because they are privately owned delear. This is the history of what happend with me at a Kia Dealer in my area. My vehicle went in for service 3 hours after it was due (pick after 8am appt monday 5-1-23 @ west nyack ny kia dealer ship, car was picked up after 12pm 4 hours after intial pick. I was told from last service visit for same issue that it would be fixed next time if it happens again. Car was needed same day before 4 as family had Sports equiptment and had a game to attend.after numerous attempts at contacting service and sales to reach out to service depatmemt. I my self had to pick up vehicle amd missing kids baseball game. I will addimit i lost my cool for lack of communication from previous and today service experience and had used profanity over the pohne with lack of comprehending what i was being told today and wjay i was told from last service. Servcie issues was for tail gait rubber seal getting stuck or suctions to leftgate. Al was done is being cleaned and key fobs not working in responding unlock or lock and srltarting vehicels, for this service told me new battries were needed. I told them i already did that and still same issue was occurring. When car was picked up no print out was avaliable and service manager at that point stated that i am no longer welcome to the service department. Beacuse of being rude and cursing. The service manager while i was talking was talking over me when i was explaning why i was frustrated and the lack of cummunication and updates about my vehicle. It took them 30 minutes to print out service paper for service visit. I even talked to the sales manager and was advised that what service manager had about no longer allowed to come service. Also another issue. I had adivsed service department evetime the car was being picked up that notting in the car like radio or setting to be touched. the pickup persons were also notified by my self of this not to touch radio anthing with every service pickup. last time radio was touched and left at radio station that is know to play profanity music. Amd my kids when i had kids in car and turned datio on it play station it dont play im my car and curing was head in songs. This time when car was pocked i told the pickup person do not touch anything. When after none of the service issues where completed and had pick up car after 6 pm. I noticed whiled driving that my after market font facing camer was not working looked down at the cigarette light plug in light was on, then looked at camera and saw wire was unplugged from camers port and was not turned on, i my head i tought the pickup perzon might of unplugged. Also tried calling kia customer care for over two and half hours three different time two time before 6pm cut off time stating in goolge searh. Bottom like is i need my service issues fixed. Another previous service issue of roof leaking in past was also not foxed because tec could not duplicate issue this had not happend but can see staing from viser and side pannel driver side. Need to chat with kiad customer care directly.

My Kia Soul was stolen with a tic tok challenge. A kid was able to steal my car in minutes. Kia is aware this is an issue and has did nothing.

This is a follow up email I sent today to get a decent reply on when my purchase order will be fulfilled... It's been over 3 months, neither the dealership that I placed the order with and nor the corporate office in California have any clue or not willing to give a time frame. Over 90 days, you must know something, come on Kia... Hello and Happy Saturday, I just wanted to celebrate my 3 month NoCariversary, it's been over 90 days now and I have NO CLUE when the car will be available. The dealership that I am working with did receive a lot of EX and higher models but NO LXS Deep Chroma Blue models at all. What is the turnaround time? How come dealerships have no clue or get any updates from their suppliers? There is an assembly lineup list and based on the CUSTOM orders that were placed there should be a timeline on when the pre-ordered purchases which should have priority should get considered first since NO Dealership has any info on when you will be sending their orders in advance, so if they are waiting for a vehicle to sit on their lot, my dealership already processed with you a CUSTOM ORDER and the part where the allocation system you have is completely out of context. Again, if all of your dealerships across the WORLD don't know when they will be receiving their orders until after they are in transit, then you as a corporate failure should allocate one of those vehicles to satisfy the PURCHASE ORDER that you received from my dealership. You tell me to follow up with the dealership for any updates and the dealership tells me we don't have any info, the corporate office should have a better idea on the status. It's all about customer service and it seems VERY CLEAR that you have no accord to get LEGIT purchase requests satisfied because you are either too lazy to do your job or your entire management system is useless. Again, if the Dealerships have no clue when their orders will be fulfilled until after they receive a message stating it is in transit, whatever vehicles you have allocated, then you CAN fulfill a purchase order request that was submitted over 3 months ago. This is very shameful, a company as big as Hyundai the parent leaves Kia customers hanging like this..... I need more info, a date when this order will be sent to my dealership. Pretty please with a cherry on top!

Kia doesn't care about their customers. I opened a case back in November. I Got all the paperwork needed and provided it a month ago, becusae my car was finallyfixed after being stolen.. had to wait all that time.due to lack of parts because Kia Cars are the number 1 stolen car now and all parts including windows were on backorder. My case was escalated where communication was good before the escalation. I haven't heard a single word in a month and have reached out every week since my escalation with no reply. My mom, sister, and brother all own Kia products( 21 Sorento, 22 K5, 20 Sonata, and I own a 2020 Optima)but I can guarantee that's about to change after this experience. Kia skipped out on adding necessary parts to their cars and now the customers have to pay. Mine was stolen, first car I've ever had stolen and has been a financial nightmare since. Car insurance shot up after paying the same amount 3 years because of Kia. Nobody else will insure this car for under $300 a month as a new customer. All to save $500 per car but it will cost you more in the long run. Also lost the trust of your loyal customers.

I do not recommend any Kia products! I am still having issues with Kia because of their product that they don’t stand behind, knowing that it can be stolen easily, which has happened to me! I am also having problem with Kia of Medina, Ken Ganley, not paying their portion of the gap coverage and ignoring my calls! If I could give every single Kia dealership, the parent company and their cars a negative star, I would! Do not be like me and hundreds of thousands of other people buying a product they don’t stand by and can easily be stolen and they don’t do anything about it. They don’t even acknowledge there’s a problem and there’s hundreds of lawsuits stay away from Kia. It’s a terrible product.

Kia proceed de 22000km embrayage qui patine mon concessionnaire me dit embrayage hs et un embrayage chez kia est garanti 2 ans! La voiture en a 4 et est garanti jusqu'à 2026. Vu le prix demandé par kia je vais voir un autre garagiste qui me dit que c es un joint à l intérieur de la boîte de vitesse qui a lâche et donc l huile à coulée ds l embrayage d ou embrayage hs. J apel kia qui me dit ne pouvoir prendre mon véhicule pas avant mai alors que la panne est arrivée début mars!! Et pas question de prendre l embrayage en garanti seulement le joint défaillant! J ai donc fait faire les réparations à mon mécano car j ai besoin de mon véhicule. J ai demandé une prise en charge par kia France j attend toujours leur réponse. La garanti kia est vraiment une grosse arnaque. Je pense me tourner vers une marque plus sérieuse pour mon prochain véhicule !