Kia Motors AmericaReviews of kia.com

To lease KIA is easy they beg you for it, but to return your lease....well that is HELL. Any other brand I lease, when contract was over I went to a dealership and they look over the car and took it back without hassle. KIA is a nightmare....went to 3 different Kia stores and none of them took it back. All kind of excuses! I guess if I would be interested in another Kia Lease they would take me immediately. Don`t lease KIA, not only you will have issues with the car, but you can`t return it either and it`s been a week and I still can`t find a dealer in 30 miles radius to take. Shame on KIA. They told me to call KIOA Finance ( another nightmare to get on the phone) and they will try to locate a dealer. Who do they think I am? AM i I an employee of KIA and they can just treat me like an employee. My time is precious to me and I am not willing to drive who know where and get second driver or Uber to come back home. Despicable! STAY AWAY from Kia no matter how cheap it might seem, it`s not worth it.

It's been more than two weeks and the repair shop is still arguing with the insurance claims adjuster. I smell a rat! Ironically, a rodent ate through some wires which is what brought us here. They have not started repairs, rental insurance coverage is ~50% of the vehicle rental fee ($30 per day in Boston???). 16 days in the shop, nothing repaired. Car rental company, insurance company and repair shop will make their money from the customer by letting the car languish. DO NOT GO TO THE BURLINGTON MASSACHUSETTS LOCATION

Kia refuses to return my calls and resolve my issues. The audacity is actually frightening and they will be sued. And i hope they eventually get bought out again and lose their credibility.

DONT NOT BUY A KIA !!!!!!! They have the worst customer service reps that they over & over again !!! They don’t care about the safety of their vehicles!!! All they want is the money !!!! I own 3 Kia & will be getting rid of them all !! All 3 bought brand new 2 are 2023 1 is 2024 …. Engine had to be replaced on the 2023 !!!!!! Warranty won’t cover it & lie to about a good would request that what they call …. & lie over & over . Can’t talk to any supervisor, & they DO not call u back or keep in contact with u !!! Can’t make complaint , all they do is note it on your case that no one will look in to !!! They are a bunch of scammers…. Buyer beware !!!

Purchased 2023 Sportage. As we left the showroom the GPS along with back up camera and AppleCar play did not work. It is now 15 months later, 6 times at different Kia Dealers and no one can fix the problem. Kia corporate is of absolutely now help. Do not recommend buying a Kia!

Multiple problems multiple times with getting should be simple recalls done.

Purchased a brand new 2021 now it has been probably six months arguing with Kia about my driver seat. Ripping at the seams claim it’s wear and tear shame on Kia will never purchase another one again.

I will never buy a Kia again. I was in a car accident from behind no air bags deployed which left me paralyzed.