Marjan
Disappointing!!
Disappointing!!! I am extremely disappointed with my experience purchasing a new construction home from this builder. After living here for about a year and a half, I can honestly say that the quality of this home has been extremely disappointing. Although the homes look modern and beautiful on the outside, the quality of the materials and workmanship is extremely poor. It feels like the cheapest, lowest-quality materials were used throughout the home—from the cabinets, flooring, plumbing, faucets, doors, and fixtures to the appliances. The home looks modern on the surface, but the problems underneath become very obvious once you actually live here. The construction itself has many issues. The flooring is not level, furniture does not sit evenly, the walls are not straight, and many wall lines are visibly uneven. The cabinets have repeatedly come loose and required multiple service requests. My dishwasher has been an ongoing problem for about a year, and I was recently told that the cabinets were not properly leveled, which was preventing the dishwasher door from closing correctly. The downstairs storage doors are also uneven and do not properly close or lock. I have also had problems with plumbing and bathroom fixtures, including faucets making noises and missing parts. The patio does not drain properly and collects rainwater. The garage door has had problems since I moved in, and there have also been garage leaks and other hardware issues. There have been electrical and safety-related issues as well, including flickering lights and recurring fire alarm problems. Cell reception and Wi-Fi are extremely poor throughout the home—even with Verizon—and many of my neighbors experience the same issue, making working from home very difficult. The most frustrating part is that this is a brand-new home. Many of these problems were not obvious during the purchasing process or while the home was being built; they became apparent only after moving in and actually living in the house. There are honestly too many issues to list in one review. What makes this even more frustrating is the amount of time spent contacting management and requesting repairs, often with repeated follow-ups and unresolved problems. In my experience, this builder prioritizes the modern appearance of the homes while using extremely cheap, low-quality materials and providing poor construction quality. I strongly recommend anyone considering purchasing from this builder to look beyond the appearance, have a very thorough independent inspection, and carefully evaluate the quality of the materials and workmanship before buying. I regret not knowing these things before purchasing, and I am sharing my experience so other buyers can make a more informed decision.