Go F.
Great Support!
I ordered an ND Filter for my mirrorless camera and needed a lens cap for the larger thread, so I ordered one from K&F as well. The cap wasn't a perfect fit for the filter, but when I contacted their support team about it, they resolved the issue within a day! Very satisfied with their product and service. Keep it up!
Response from K&F CONCEPTJun 16, 2026
Dear Valued Customer, Thank you so much for sharing your experience with us. 😊 We sincerely apologize that the lens cap you ordered wasn't a perfect fit for your ND filter — that's certainly not the seamless compatibility we want you to expect from our products. However, we're absolutely delighted to hear that our support team was able to resolve the issue within a day. Your words — "Very satisfied with their product and service" — mean the world to us. Knowing that we could turn a small mismatch into a quick and positive resolution is exactly what we strive for every single day. Thank you for your patience, your trust, and your encouragement to "Keep it up!" We will. 😊 We're honored to have you as part of the K&F CONCEPT family and are here whenever you need us. Warm regards, The K&F CONCEPT Team



