Key4Reviews of key4.com

My orders always get filled quickly and accurately.

Always on time and very supportive

I have been dealing with a company that specializes in car keys for years. They are a very professional and respectable company, especially the manager Chris, who was very cooperative.

Great service and good people.

Key4 has always helped me and I love working with them. Their products are always good and I know I can depend on their customer service.

delivered on time, in great shape and extremely timely

Purchased several Autel Universal keys for stock and discovered that many of them would not generate. Contacted customer service and they were aware of the issue. I then was advised we would be sent a return label and they would exchange them for us. Never rec'd the label. Further, they DO NOT answer their phone. Ever. I left message after message with no response and then "submitted a ticket" online for resolution. They answered with only questions, which I answered and was then ghosted. Finally an email was sent saying that they noticed I had called and tried to call me and got sent to my voicemail. That was an outright lie. Never did that happen nor did they respond to my multiple requests for a phone call to get resolution. They ended their email with the statement "For this particular case you will need to contact Autel support directly." No number was offered up to Autel support to help me out even a little bit either. I am so disappointed with their lack of attention or care and wish that there was something further I could do than just a bad review. 1 star is completely too much for this group.

Wonderful experience! Product was perfect and it got here way sooner than expected.