Ketoned BodiesReviews of ketonedbodies.com

I was excited to try Ketoned Bodies because they advertise high-quality keto meals with 100% grass-fed, pastured meats and organic produce, plus the bonus of free nationwide shipping. Unfortunately, my experience didn't live up to the hype. While the food was decent, the delivery process was a nightmare. My order was delayed multiple times, and the customer service was slow to respond. Best bet, Frontier Invest Corp stepped in and ensured I eventually received my meals without further hassle with their withdrawal process. Their support played a major role in smoothing out the process, and without their involvement, I might still be waiting! While I appreciate the quality ingredients Ketoned Bodies claims to use, the disorganized delivery system left me underwhelmed. If they can fix their logistics and communication, I'd consider giving them another shot. But for now, two stars.

It took a month for my meals to come. Granted, after 2 weeks and I hadn’t had a shipment confirmation, I had to email and ask them not to send bc were headed out of town. No response at all. Luckily the meals didn’t come while we were gone. When I finally heard from them they said they’d gotten the email and that’s why they didn’t send it. Great! Could’ve saved me some worry while I was away that they didn’t get the message and these meals would get sent and be rotting on my doorstep when I got back. But Ok. Some kind of confirmation and then reschedule confirmation would’ve been super helpful. Then I emailed and tried to call multiple times to confirm when my meals would be rescheduled. It took them several days to get back to me. They told me there was an issue where they had to shut down bc a covid issue. Ok. I get it, tough times. But again, after that spotty communication. Like, OK, I understand there’s a delay but when will I actually get my meals. Several days. No answer. I’m not always home so knowing when these time sensitive packages will arrive is super important. I ordered a month’s worth and they’re not crazy cheap so I was pretty antsy to get my box. When the box finally arrived, the box was crushed and the tape had partially unsealed on one flap. All the dry ice was gone. I felt ok about it bc I knew they had sent them out friday. They said they were sorry for the inconvenience and would throw in some extra meals. They did, but not super amazing bc i had to squish it all into my freezer and fridge. I only live an hour drive away from their HQ. Overall, a less than professional operation. It has potential but they really need to get their comms more dialed in. I’ve only tried one of the meals so far and not crazy impressed, but we’ll see. Fingers crossed this was all worth it.

It took a long time to get our meals, and for the price you pay the quality of meats and ingredients should be better. The meals are VERY salty, they also sent some wrong recipes. I would not recommend.

I’ve ordered once from Ketoned Bodies. Meals arrived two days after shipment with no dry ice. I opened one meal and it was no longer refrigerator cold. I threw that one away but I didn’t really know what to do with the rest of them except not to eat them. I put them in my refrigerator and waited to hear from customer service if they wanted me to return them or what. I contacted customer service. Their first response sounded as if I would be able to get a refund or replacement. I chose refund since there was no reason to think the dry ice would last longer on a replacement shipment. Customer service asked me to take a picture of the meals for insurance purposes. I told them I had thrown one of them away but I gave them a picture of the rest of them. When they learned that I still had the meals although I considered them unusable, I got a snide response, no refund, and no further communications. Maybe I will get a refund. If so, I will visit this site again and update people about their customer service, which I currently rate as zero stars. I also rate their food as zero stars since it was inedible. 100% of it is now in the garbage. $159 in the garbage. UPDATE: The day after I wrote this review, I received an email from customer service stating I would be getting a refund. The refund hit my bank account that night. I am revising my rating to two stars.

Most importantly, the food. Some things are great, some things are basically inedible (speaking specifically to the keto scramble - avoid that at all costs!). I think the one thing I’ve really noticed, as an avid macro calculator and food measurer - I really doubt their nutritional facts/macros are accurate. I am not getting the calories that they say that I am and know that because of my years of weighing & measuring my food. If I eat three ketoned meals per day, I am absolutely famished and somehow 250 cals over my normal calorie intake (which takes effort for me to normally get to). I think this is probably the most important part of ordering a meal prep service is accurate nutritional information and if you’re not getting that, than what’s the point? Finally, I ordered supposedly in time for a Monday delivery - didn’t get my order until Friday. Which was fine for me, but I’d imagine foot others it wouldn’t be.

The individual meals do not have a plastic film wrap. Mine meals were place sideways in the delivery box. When I lifted them from the box the contents spilled out all over.

I was extremely disappointed in the packaging, I ordered 10 meals and 4 of them were busted open and the contents ended at the bottom of the box it was mailed in. I’m not sure which frozen ingredients belongs to which meal.

The food was not as tasty as I would expect not worth the cost.