Ketoned BodiesReviews of ketonedbodies.com

I was so happy to find a meal delivery that was just for Keto. Boy have I been disappointed. I read through a few of these comments and have to admit I am a little lucky. I did get my 1st order. I did also receive my 2nd, but there wasn't a speck of ice. It was still cool, but not frozen. I had received a 'delivery exception' email. Whatever that means... I finally got a response from them and they were going to replace the order with something extra. Like a previous reviewer, it was supposed to be delivered Sept 21. Never showed. Tried to reply to the last email and it bounced. Looked at the website and they say they have moved across the country. Have a feeling they may have folded. Best bet is 518 Kitchen. Really good and fast.

I placed my first order in August 2021 it is now October 2021 and I have not received my first order and the company has been taking money from my account and not delivering/shipping my order. I have sent Debye mails asking them to cancel my subscription and refund my money. I had to alert my bank of the fraudulent transaction because the company has not responded to my emails regarding refunding my money.

I’m giving a one star because zero is not an option. I paid for a 21 meal plan, which was $313.95. I placed my order on September 4, 2021. Each week I reached out to find out where my order was. Each week I was ignored, until last week. They absolutely guaranteed my items would be delivered by September 21, 2021 and they were going to give me three free meals for an inconvenience. Today is 24 September, I still don’t have my items nor do I have a credit. They are back to ignoring me again. I just reached out to USAA and to dispute the entire charge.

Scam. Don't use. They'll charge you just fine. Actually getting a product you paid for won't happen. Like everyone else, customers service is a shame either through email or telephone.

Worst company ever they are very quick to charge your card but super slow in getting back to answering your questions. It’s been two weeks since I made my first order and I am still waiting for the delivery! Every time I check it says that it has not shipped. But they already confirmed my next order for this upcoming week. I have tried to communicate with them several times via email and regards to canceling my subscription but have not heard from them yet. I can’t find any phone number on their website so that I can call them personally. If I could give them zero stars I would!

WORST customer service! Here’s their response to my complaints about not receiving my delivery and receiving terrible customer service. Apparently when you do not receive your order you do not deserve a refund! Ha. This company is a joke. All their customer service responses came via an iPhone with no names given. See their response: “You got a refund even when you were not entitled to own from us and yet you are still griping. And the problem is with us? Please tell us more.”

My son got me started, food was great. I placed my order, but 2 units were not labeled. Companies solution was for me to look at the un labeled product to see if that was what I was missing. Geeze! How am I suppose to know what it is? Fix your outgoing Q.A. Dumb. Nope! Don’t order from a company that doesn’t take ownership of their mistakes.

Just ordered a months worth and should have tested before I did. The beef/broccoli was awful, meat was so chewy, hard and grisly. So far not a fan.