Keto MojoReviews of keto-mojo.com

Huge discrepancy on this meter to the precision neo. The strips with the control level 2 solution has an 3mmol window which is huge. Don't bother getting it

Works only some of the time so I’m wasting so many test strips that aren’t cheap. Company won’t take responsibility. Don’t buy. Keto mojo is overpriced and doesn’t even work properly.

My meter doesn’t properly even save the before or after meal tags because the before meal tag is missing and it won’t save a tag that I create. I have to go into each result in the app and independently add a tag. Is my meter faulty? They don’t care. They never offered a new meter. They just stopped emailing me altogether, to forget about my issue. They keep saying the same things. I keep replying the same information.

Insanely expensive Firstly, the brand should ask which strips are needed. Only giving 10 strips and then charging 50 euros for 60 is insane. Can’t sent it back because it’s already been opened.

To be fair the previous meter seemed to work fine, but they “blocked” that one and forced an upgrade. Unfortunately despite having to pay a significant amount for the required new strips the upgrade still hasn’t arrived and the response so far from support has been dismal. I’m going to ask for a full refund unless they respond positively very soon.

60 strips kit arrived with a rather short expiry date of few months. I won't be able to use them before some of them expire. I requested a return or partial refund. The company (customer service rep Tomasz) choose not to solve this, said it is normal to have 3 months expiry. I will not waste effort and just switch to another monitor to not give them business any more. Plenty of competition on a market. They also add a 2nd VAT on top of the advertised price which is supposed to include VAT in EU. Disappointing company not fit for EU market. Adiós

The meter slowdown 3-4 Minutes to transfer data from ketomojo to phone after the increase of measure made it. Totally inacurates Dont buy it!

Poor customer service. If your meter reads the test solution inaccurately, the company will get you to perform further tests using your own strips. After an average is taken, and the meter falls within the test range (albeit right at the top end), Keto-Mojo will only offer you a gift card against future purchases; they will not send you any replacement strips or offer a partial refund. So if the service is bad and you don't want to use the company again...you get no recompense. Even when you involve the company founder, he will only send you an off-topic rambling video message, talking about gift certificates...