KeraniqueReviews of keranique.com

Response from KeraniqueJul 1, 2026

Thank you for your feedback and for continuing to choose Keranique! We're so glad to hear you'll keep using our products. We've taken care of your request and canceled your automatic shipments. If you ever need assistance in the future or would like to place an order when you're ready, our Customer Care team is always happy to help. Thank you for being a valued Keranique customer!

Response from KeraniqueJul 1, 2026

Thank you for sharing your feedback. We're very sorry to hear that you experienced an allergic reaction and understand your concern. We've canceled your future shipments as requested. We also apologize for the difficulty you experienced trying to reach us. Your feedback is important to us, and we'll use it to help improve our customer experience. We wish you all the best and appreciate you giving Keranique a try.

Response from KeraniqueJul 1, 2026

Thank you for sharing your feedback. We're sorry to hear about your experience and apologize for the frustration caused by the return process. We strive to make returns as straightforward as possible, and we're sorry that wasn't your experience. We've now processed a full refund for your order and hope this helps resolve the matter. Thank you for bringing this to our attention, and we wish you all the best.

Response from KeraniqueJul 1, 2026

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and apologize for the frustration caused by the confusion regarding your subscription and the difficulty you had reaching our Customer Care team. We're glad we were able to cancel the remaining balance on your account, and we appreciate you bringing your concerns to our attention. Your feedback is valuable and helps us identify opportunities to improve both our communication and customer experience. Thank you for giving Keranique a try, and we wish you all the best.

Response from KeraniqueJul 1, 2026

Thank you so much for your wonderful review! We're thrilled to hear that your hair is doing great with our shampoo and conditioner. Knowing that our products are helping you achieve healthy-looking hair means so much to us. We truly appreciate your support and thank you for choosing Keranique!💜

Response from KeraniqueJul 1, 2026

Thank you so much for your wonderful review! We're delighted to hear that you're enjoying the flexibility of your subscription and that our team has been able to provide you with such a positive experience. It's especially great to know you're loving the products—that truly means a lot to us. We appreciate your continued support and thank you for being part of the Keranique family!💜

Response from KeraniqueJul 1, 2026

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with your subscription has been frustrating and that you feel overstocked with product. We understand how important it is to have flexibility and control over your orders. Our Customer Care team is always available to help adjust, pause, or cancel shipments to better suit your needs, and we regret any difficulty you experienced in managing your subscription. We’ve processed a refund for your most recent shipment and appreciate the opportunity to address your concerns.

Response from KeraniqueJul 1, 2026

Thank you for taking the time to share your experience, and we’re truly sorry to hear about your recent surgery. We hope you are recovering well. We’re glad to hear you’ve been using Keranique products and that your recent order arrived quickly. It’s great to know you’ve added the supplements to your routine, and we appreciate your trust as you continue your hair care journey with us. We wish you all the best in your recovery and hope you continue to see positive results over time. Thank you for being part of the Keranique community.💜