Alexis V.
Fake followers with gibberish usernames and men from other countries
Edit: The company is claiming that I had some random unrelated followers which is not true. ALL these followers are people who have clearly fake profiles - they have no followers and each account has tons of nondescript photos including some having multiple profile photos of clearly different people. The app also claims that it will hand out Likes once people follow my page, but based on my activity log this has never been done. How is this an organic app if no actions are being done? It's starting to look like you just have a pool of people paying for your service along with fake accounts and you're just having us all follow each other. All the follows are coming in at the same time instead of trickling in like they would naturally so it's obvious this is the work of software. Not happy with the product. I run a women's clothing store in the US and i selected multiple related accounts like Dolls Kill, Fashion Nova, etc. that are relevant to my brand. This was not taken into account at all. All the followers I'm getting are random men from India which is totally irrelevant to my brand. I will get 20 follows in one minute and then nothing. i thought this bot was creating real interactions--not just paying you to have a bunch of fake bot accounts with gibberish usernames follow me. Their webpage also lists an entirely different subscription model / features /pricing then what you actually see when it's time to sign up. They're a selling a fake follower bot as a meaningful platform that provides real interactions. Do not fall for this one.
Response from KenjiOct 22, 2024
Dear Alexis, Thank you for bringing this to our attention, and we're truly sorry to hear about your experience. We understand how important it is to attract the right audience, especially for a targeted brand like yours. We want to clarify that Kenji is designed to generate real interactions by engaging with users who are likely to be interested in your content based on the target accounts you’ve selected. The influx of unrelated followers and the rapid follow patterns you described are definitely not the intended outcome, and we apologize for this issue. Regarding the discrepancies in the subscription model and features on our website, we appreciate your feedback and will look into it to ensure that our information is accurate and transparent. We'd also like to address that Kenji does not sell followers under any circumstances and we take pride in being an organic Instagram growth service. Could you please reach out to our customer support team directly so we can investigate your account settings and make the necessary adjustments? Best, Kenji Team