Kendra's BoutiqueReviews of kendrasboutique.com

This is my last time ordering.they make yoj pay $20 for shipping and it's been 11 days and my order has yet to ship. You can't call because they don't answer and the mailbox is full. They don't respond to emails..... it's a lot of money to spend to not be able to check your order. ....I will stick to beauty supply hair, at least you know what you are getting. Or alipearl, they do respond.

I am extremely disappointed with my recent purchase from Kendra Boutique. As a long-time, loyal customer, I've consistently bought from them, but the quality has drastically declined. I recently bought tape-in extensions, and the quality is very poor. The hair is nappy, dry, and brittle, and the tape's glue doesn't stick. This is unacceptable, especially considering the high price. To make matters worse, I've emailed them three times with no response. It's clear that the hair is not raw, but a synthetic mix, and the overall quality is not what it used to be. I strongly advise against purchasing from this site, as you will likely be disappointed. They don't seem to care about their customers anymore, and their customer service is non-existent. You're better off spending your money elsewhere.

They definitely have to be writing their own reviews because baby Kendra Boutique hair is GARBAGE NOW!! Kendra Boutique starting servicing celebrities and left us regular people hanging she out to be ashamed of herself for charging so much for those thin split end weft bundles!

This is my first time shopping with Kendra’s boutique and I’m very disappointed.I purchased the body wave the bundles were so thin and it had a terrible smell, on top of it being a loose curl pattern that looked pitiful.nothing of what I ordered.I wouldn’t dare put that shit in my head.asked for a refund and they say you have to pay the shipping fee.I don’t even understand why I have to pay shipping or anything with the way these bundles looked and I almost spent 400.highly disappointed.would never recommend

The quality of the hair has declined. I paid almost $600 for 4 bundles and they still do not cover the whole head. Bundles are sickly thin. This is unacceptable she needs to lower the cost of the bundle if the consumer is required to buy more considering how thin they are. 4 bundles should be more than enough for a full look.

The WORST hair! Bought 4 months ago and my hair is shedding like crazy- closure went completely bald in the front. Called customer service and they were no help. Told me that I have to “take better care of the hair because it is quality”. Do yourself a favor and buy from Yummy or D Hair.

Purchased a $900 full lace wig, and was highly disappointed. The wig was shedding so bad I was literally picking up bundles of hair through-out my home. When the hair got wet the texture change (course and dry). I am disgusted on how the quality change! Need a refund!

I'll start by saying, Rarely do I write negative reviews. I have purchased Kendra's hair consistently for almost 5 years to the tune of approx. $500 per order. Unfortunately the quality may be compromised. I've always gotten follow up "thank you for your purchase" "please contact us if not 100% satisfied". About a year ago, I had a closure that did not fare well and began to shed. I made note at that time w no response. I absorbed that cost and continued to re order. What prompts this review is that w my most recent purchase - 3 bundles and a closure, the hair had a weird smell but I washed and installed any way. Attempted to contact w in days on the Kendra's site and by phone on multiple occasions. As my closure has completely fallen a part a few weeks later, I thought I'd try the phone contact again. I was amazed that I actually got thru. I was more amazed that the Manager on the line made absolutely no attempt or concession to address my concern or research the fact that I've spent thousands, as have many other clients In sure as the expensive product they sell is normally good quality. I fear that the product is not what it used to be. Absolutely flabbergasted by the customer service approach. If I ever order from them again, I can only hope for a better experience. For now, looking for a new supplier. All the best.