Meenaaa
Bad hair, selfish and unprofessional owner & staff.
Like most typical hair extension businesses, you might get a good batch but you also might get a bad one. This is not good enough especially if shipping alone is $50 Aud (as i'm in australia). This batch, i got only two months ago and it is horrid. Shedding, shedding and more shedding. Ooh and tangling! I don't think it will last me another month as how thin and grotty it is looking. I contacted kendra directly on instagram she asked me for photos i sent her my hair AS WELL AS a sink full of hair also to just show what a daily brush looks like. I was astonished and disgusted by her response. "it looks dry" "buy such and such products so that it doesn't shed". No apology, no realistic option. Can't take the responsibility of sending out crappy hair, instead, let's blame the customer and assume she doesn't take care of her hair, I told her i could send her photos of all the products i buy and use as i take pride in taking care of my hair. I don't even use heat on it for gods sake, this is unprofessional and down right rude and selfish. She couldn't care less about her customers, she only sees $$$$. Left on seen, typically, like most other girls on here. Sent more messages, opened, never heard back.