Kemper Corporation is an insurance provider. With $12 billion in assets, the Kemper family of companies provides insurance for individuals, families and businesses.
Kemper (kemper.com) has 39 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Paulette H.
to all of the ones that's looking for a good insurance company. Please keep looking because KEMPER is not the one. Amber gave me an Estimate for my car on a Friday before the Holaday so I called Amber the next biasness day she never returned my call. I called Amber she sent me a check for way more less than what we recused over the phone. PS i don't want an apology just DO BETTER!
Renee
I put insurance on my dead sons car since it's fixed this has been the wost experience they have changed the policy 4 times and still didn't get this righ5 and they added names that was listed at this addresfrom years ago this is the worst ,I called 7 times and they still don't have it correct
jorge luis B.
Es el peor en servicios, es un seguro para carros que sus servicos y atencion al cliente son para pasar toda la vida esperando que te resuelvan un reclamo, si llamas a tu ajustados nunca te responde ni por correo ni por menaajeria, es más nunca te responde
Cesar G.
kemper claimed i didn't pay when they had charged me double they left me with no insurance for 2 weeks even after I provided proof, so i got another insurance now they claim my policy was active all along after a 3 week investigation they charged me over $150 in cancellation fees after they messed up is this legal? I would give them zero stars if it was possible.
Dandres M.
Avoid at all cost. They are overcharging compared to other insurance providers (GEICO, progressive, statefarm, etc) and they will hike your rates as soon as you renew your policy. In addition, if you decide to change your provider, they won’t reimburse you for your remaining days, despite them stating that you pay by day. Was paying 471 a month for my vehicle without uninsured motorist bodily injury (a pure ripoff). Slashed my premium by more than 50% when switching to GEICO with better coverage.
Rkay R.
They are fraudulent in every way!! The excluded my sister who does not live with me from my policy and when I noticed that, I didn't sign the Agreement as I was planning on contacting them regarding this. Kemper decides to take the matter into their own hands and adds her to the policy, bills an addition 6k dollars because they have no background driving history and listed her as a high risk driver to my policy!!! She has been driving for over 30 years with no accident or tickets but because they couldn't find info on her (?) they put her down as a new driver and high risk!! Can you believe that? So now they are basically charging me $1400+ for 20 days of having her "included" on my policy where she was originally listed as excluded!! Their form of communication is snail mail rather than a phone call to let me know that this was going to happen. AIS is also at fault for adding her name to the application when they had no right to do that, even if it was to exclude her. She should not have been listed as that waives Permissive Use coverage!! There needs to be legal action taken against Kemper. They cannot make changes on an agreement that was never approved/signed. What they could do is say they will cancel the policy and refund the difference of what I paid in advance but to add someone and make assumptions on their driving history????
Jonny B.
The adjusters are absolutely rude. Their uninsured driver hit me and they are acting like I am at fault. I ended up in the ER and they said I was overreacting. Absolutely unprofessional.
BRANDON L.
Had been with kemper for over 5yrs and hadn't had to file a claim until a little over a year ago when a semi backed into me on an exit ramp. Have gotten nothing but the run around from them about this claim. Its been 13 months and it is still unresolved! They keep giving me a bunch of b.s about the semi insurance company has went under. Ok well i have uninsured and underinsured coverage but they insist they cant change the claim type. Then about a month ago I get an email stating in 30 days I need to find a different insurance company cause there no longer covering Indiana so now that they cancelled my policy thru no fault of mine. Since the cancellation of the policy I haven't been able to get anyone to respond back to me about my claim. Absolutely the worst insurance company on the market
