Finooks
Terrible
Terrible. They completely botched my return making me a target for audit and I am trying to get them to file a corrrection to no avail and it is impossible to get in touch with anyone. You get a bot > then wait 12 hours for a lazy reply from a human not resolving the issue only to reply to the bot again and wait another 24 hours for a reply. not worth $200/year
Response from KeeperApr 25, 2025
We're truly sorry to hear about your experience and completely understand your frustration. This is not the level of service we aim to provide, and we take your concerns seriously. Our support team will be reaching out to you directly to assist with your return and ensure this gets resolved as quickly as possible. We appreciate your patience and the opportunity to make this right. Thank you for bringing this to our attention.




