KEEBMATReviews of keebmat.com

I have purchased multiple items from Keebmat. Not only are all items top quality, but they all have enhanced my keyboard experience. Cant wait to support this rad company again!

I’ve ordered multiple times from Keebmat, I have all the sizes of felt mats in various colors. The quality is amazing, they replied within minutes to my questions, the shipping was tracked all the way to me. They ship in these cute little bags that I can store my mats when not using them. Even got some coasters as a present :)

Tried to order two mats, but there's no direct shipping to my country. I reached out twice to check if I could use a US based mail forwarder or get direct delivery. They admitted forgetting to reply to my first message, and after the second one, they simply ghosted me. Terrible communication.

They went above and beyond with my order, great service, would order again!

The worst customer service ever. I have been getting snarky, sarcastic and rude emails because they didn't like my review. My issue was non delivery which they blamed on the postal strike. And then blamed me for not following tracking etc. however, I did follow tracking, I ordered before the notice about a postal strike, and I noticed on the tracking it took almost 4 weeks to leave China. Therefore, it wasn't the postal strike was it. Instead of being friendly, which would have had me change my review once the item was recieved, I was met with hostile emails, rudeness, and a failure to understand customer service, means not attacking your customer base.

Excellent customer service!!

Fast shipping, items were well packed.

Was very surprised by the quality. Honestly would buy a few more just to have them on hand if the ones I bought ever fray.