Dennis R.
We never got the order
We never got the order. I need them bad to.
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Keco Tabs (kecotabs.com) has 502 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Dennis R.
We never got the order. I need them bad to.
Brian L.
I received the survey but still have not received what I ordered.
John B.
Never received my order
Response from Keco TabsSep 5, 2023
Good Morning John, I apologize for the delay on your order. It looks like USPS has been delayed on your shipment due to the Labor Day weekend. I show it has arrived to your destination this morning at 5:24am and should be out for delivery soon.
Stark B.
Has not arrived. Never delivered to the shipping address which is a place of business.
Response from Keco TabsAug 1, 2023
Good Morning Stark, I apologize for the delay in your order. I was able to locate your order and it looks like we shipped it out 7/24/2023, it arrived to the city and state requested on 7/28. Looks like it had to be forwarded due to an incorrect address/zip code and shows it should deliver to you today 8/1/2023. If you need any updated tracking info I can certainly forward you that as well.
Christopher D.
Ordered catalog, both hardcopy and digital have not received anything
Response from Keco TabsAug 1, 2023
Good Morning Christopher, I apologize, we are still working on our catalogs for 2023/2024. We should release those at the end of this year due to new products being launched. I can send you some literature in its place?
John M.
The product is great, customer service terrible. Went through my snap on dealer to order the big kit , and was sent the level 1. But paid for level 2. 6 months later I still don't have the other half of the level 2 kit. Missing tools. Glue,tabs,tab tray, 3 rd row on work table. I just want what I am paying for. Once I get it I will fix my review
Paul H.
I ordered this cold glue pulling kit because it looked like a good possibility. It seemed and still does like the best way to handle certain repair jobs. The kit arrives and without instructions I am expected to know what goes where and what to do. Not happy about that. I soon received a call from concerned support Tech Danny and was helped over the phone , Thanks Danny.
Response from Keco TabsMay 6, 2021
Paul, one of our technicians will reach out to you directly to make sure you are successful with your new cold glue pulling kit.
Don T.
Sorry for the one star but I am still waiting for my order If you did not have the product , you should not offer it for sale.
Response from Keco TabsJan 10, 2021
Hi Don, I sincerely apologize for this mistake. It looks like the order was for an older 12-piece variety pack and we have been mostly building the new 20-piece styles. We should have offered to swap out your order to the larger pack for free so you would have received the product sooner. Monday morning we will expedite ship you a 20-piece variety pack that includes the tabs you originally ordered and more for causing this inconvenience. Kenny