Kean Health Reviews | Read Customer Reviews of keanhealth.com

Kean Health Reviews | Read Customer Reviews of keanhealth.com

Kean Health reviews

29 approved reviews, newest moderated first

Sandra
Mar 8, 2022
Sounded good in theory...
I ordered a kit and collected my sample. I could not activate the kit so I contacted customer service by email on Friday, January 14. I was told that there were "technical issues" and to "be patient"and that someone would let me know when I could activate the kit. I never heard from anyone and therefore never sent the kit in. Unfortunately it was a waste of money
Response from Kean HealthMar 14, 2022
Hi Sandra, thank you for taking the time to share your feedback. We apologize for the frustration and hear your concerns. We have sent a private message and look forward to communicating with you via email. Please let us know if there is anything more we can do to support you in receiving your results. Thank you again.
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Jodie
Mar 8, 2022
The pamphlet mentioned needing to know…
The pamphlet mentioned needing to know details when registering my kit but the only questioned asked were DOB and gender, so I am not sure if my kit is properly registered.
Response from Kean HealthMar 14, 2022
Hi Jodie, thank you for letting us know! Your kit has been registered sucessfully and we are looking into how we can make our website more user-friendly. If you have any questions or need further assistance, please email us at [email protected]. Thank you again.
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Doug
Mar 5, 2022
Completed my test and did not notify…
Completed my test and did not notify me. I had to go looking for it.
Response from Kean HealthMar 14, 2022
Hi Doug, Thank you for letting us know. Your feedback helps us provide better service. We are looking into this issue and hope to resolve it promptly and accurately. If you have any questions or need further assistance, please email us at [email protected]. Thank you again.
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Amber
Mar 2, 2022
Fast shipping & Great Packaging.
Fast shipping & Great Packaging. I received my Kean Health kits within a day of ordering. The testing kits are so straightforward and easy to use!
Response from Kean HealthMar 14, 2022
We’re so happy that you are pleased with our service! Kean Health strives to deliver the best customer experience, and it makes our day to know we have accomplished just that. Thank you for sharing your feedback.
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Mila
Mar 2, 2022
I’ve done many tests before
I’ve done many tests before , the results was poor .
Response from Kean HealthMar 14, 2022
Hi Mila, Thank you for taking the time to share your feedback. We've sent you a private message and would like to chat about your experience and how we did not meet your expectations. We look forward to hearing from you!
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Silvano
Mar 2, 2022
I am disappointed that my “gut age” was…
I am disappointed that my “gut age” was never calculated, determined!
Response from Kean HealthMar 14, 2022
Thank you for your feedback and we’re sorry to hear that your experience did not meet your expectations. We welcome the opportunity to start a conversation about your experience. Please review the private message that we have sent you and we look forward to hearing from you. Thank you again.
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Andrea
Mar 2, 2022
I never received my results
I never received my results. I was told by a medical professional that this test is not as accurate as Kean is claiming. I do regret spending the money on this now. Completely unsatisfied and would not recommend. Good idea though.
Response from Kean HealthMar 14, 2022
Hi Andrea, We apologize that our service did not satisfy your expectations. We released your results and hear your concerns. Thank you for taking the time to bring this to our attention. Thank you again.
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Lamar
Mar 2, 2022
Five Star!
I've had a great experience so far with Kean. Quick purchasing and easy to send sample. The results do take 4-5 weeks to process, but I'm enjoying reviewing the report. The most insightful part has been the wellness factors, as I took the test to improve sleep, energy levels, and get to a healthy weight.
Response from Kean HealthMar 14, 2022
We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience; it means the world to our entire team! We look forward to serving you again soon.
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