Tim
Great Product
Great Product. Great Service. A+ experience
Over the past three decades, KD Kanopy has led the portable tent, canopy, banner and signage industry with a continuum of new products and designs to help you attract new customers.
KD Kanopy (kdkanopy.com) has 250 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Tim
Great Product. Great Service. A+ experience
ScottAnderson
Worked with Clint on the design and ordering and all went well. One area that I was a little miffed about was when I went to pick it up, the person at the front desk called Clint to let him know I was picking it up and he never came out and introduced himself. He just told her to send me around back to pick it up. After our dealings on the phone I would have liked to put a face with a voice for future reference but I guess he felt otherwise.
Response from KD KanopyMar 25, 2019
Scott, Once again I am very sorry for not being able to meet you when you picked up your order. Unfortunately I was on the phone with another customer and I wasn't able to say hi while you were here. Either way I can appreciate how you a felt a little miffed when I didn't come out to meet you and I'm glad that we were able to connect and resolve this issue. As you now know, I really like to meet all of my customers that come into KD Kanopy and I look forward to working with you again soon.
GAYLE
Through the years your service and quality of your product have always been excellent. Like anything else cost could always be cheaper especially since freight is always an issue to Hawaii. Ah ha! Shipping should be cheaper!
Rob B. Chippewa F.
Great prices, knowledgeable team, quick delivery. Great job!
Ernest L.
Not really satisfied with KD Kanopy. I bought a shelter for my non-profit and it does not fit the frame. I called and reported this and was told there is nothing wrong with it. I have been buying from KD Kanopy for 20 years and have always been happy with the product until now. I am a pretty strong guy and I cannot put this canopy up. It will fit the frame but you cannot extend it far enough to lock it in. I own numerous tents and tried different frames it does not fit at all. I am not sure I am going to buy any more tents from your company. I will probably shop around more.
Bill
Incredibly responsive and easy to work with! What we call old fashioned customer service!
Michael
Excellent quality and customer service. Easily the best canopy tent we have purchased
Shell
This companies customer service is over the top. The quality of their product in amazing. They are quick and deliver on time. Can't ask for a better company to work with.