Kitchen & Bath AuthorityReviews of kbauthority.com

Response from Kitchen & Bath AuthorityMay 13, 2025

Thank you for your feedback. We're glad to hear you've had a great experience with Franke sinks in the past and appreciate your continued trust in the brand. Once you have a chance to open the box and install your new sink, we’d love to hear what you think. If you have any questions in the meantime, we're always here to help.

Response from Kitchen & Bath AuthorityMay 14, 2025

Thank you for the fantastic review. We're so glad to hear you had a smooth ordering experience and that our team was able to assist you over the phone. It's great to know your Toto Drake arrived quickly and in perfect condition—and even better that you installed it yourself. After five months of use, we're thrilled it's living up to the great reviews. We agree—sometimes the only regret is not upgrading sooner. Thank you for choosing Kitchen and Bath Authority!

Response from Kitchen & Bath AuthorityMay 14, 2025

Thank you for your kind words. We're so happy to hear that you're loving your new bathroom and that everything you chose has worked out perfectly. It’s always rewarding to know our products played a part in creating a space you enjoy every day. Thank you again for choosing us—we truly appreciate it!

Response from Kitchen & Bath AuthorityMay 8, 2025

Thank you for your feedback! We're glad to hear the product arrived safely and that the entire transaction went smoothly. We appreciate your business and look forward to assisting you again in the future.

Response from Kitchen & Bath AuthorityMay 8, 2025

Thank you for taking the time to share your experience! We're so pleased to hear that the purchase process was smooth and that our team provided clear communication and follow-up after delivery. It's great to know we met your expectations and we truly appreciate your kind words. We look forward to assisting you again in the future!

Response from Kitchen & Bath AuthorityMay 8, 2025

Thank you so much for sharing your renovation journey with us. We’re honored you chose KBAuthority for such a major project, and it’s wonderful to hear that everything from your initial faucet order to the custom glass door met your expectations. We’re especially glad to know Benjie was able to provide the guidance and support you needed throughout the process. We’ll be sure to pass along your kind words to him. We truly appreciate your recommendation and look forward to assisting you with any future projects.

Response from Kitchen & Bath AuthorityMay 8, 2025

Thank you for your great feedback. We're glad to hear that the ordering process was simple, the website easy to use, and that your product arrived quickly and in perfect condition. It's also great to know everything arrived on time for your contractor. We appreciate your kind words and look forward to serving you again!

Response from Kitchen & Bath AuthorityMay 8, 2025

Thank you so much for the incredible feedback. We're thrilled to hear that Taylor was able to support you so effectively and make a lasting impression. We agree outstanding service can make all the difference, and we're lucky to have her on our team. Your kind words mean a lot, and we'll be sure to pass them along. We truly appreciate your continued business and look forward to working with you again soon.