KatuChefReviews of katuchef.com

Wieder Spam-Müll aus Litauen. Kenne das Unternehmen nicht, bekomme trotzdem strafbaren Spam.

This company is a TOTAL scam! Don’t buy anything from them. When I placed my order, I received an email stating my order was received, but there was no order number. After 2 weeks I sent an email, asking the status, and received a response that it was being looked into, but no follow-up was sent. I then called and spoke with a representative and was told my order was lost in-transit. If that was the case, I still should have received an email once it was shipped, so it could be tracked. After 10 more days, still with no merchandise or tracking information, I called another representative and he said it was shipped and would send me an email with the tracking. I never received that email. I called a third time that same day and another representative told me that the cutting boards never shipped and that this was highly unusual. I have zero trust and have placed a dispute with my credit card company. They will try to appease you, and string you along to drag out their deceit as long as possible.

NEVR RECEIVED THE PRODUCT. CUSTOMER SERVICE IS SO TERRIABLE. i CAN NOT GET A RESPONSE WITH ANY SENSE TO IT. THEY DO NOT REPEAT DO NOT STAND BEHIND THEIR GUARANTEE. DON'T BUY THIS PRODUCT.

BUYER BEWARE. KATUCHEF TITANIUM CUTTING BOARDS. DO NOT BUY FROM THIS COMPANY. THEY ARE FRAUDULENT. THEY TAKE YOUR MONEY, YOU DON’T RECEIVE A PRODUCT, AND THEY GIVE YOU THE RUN AROUND WHEN YOU QUESTION WHERE YOUR ORDER IS. THIS PRODUCT WAS RATED THE BEST TITANIUM CUTTING BOARDS. THEY NEVER GIVE YOU AN ANSWER AND SEND YOU A PRODUCT.

The product that I received was very different than what thought I was purchasing on Amazon. The product received was thinner and generally felt cheap. The was no Katuchef brand name on the product; it simply looks like a thin piece of metal ( I truly do not know if it is titanium as claimed). So my primary disappointment was the product. However, the sales process was also disappointing. When I purchased the product from Amazon, I was quite confident that I was purchasing a product in Canadian dollars yet the final charge on my bill came through in US dollars. If I search on Amazon.com, I will be redirected to Amazon.ca where the prices are in Canadian dollars. Being billed in US dollars meant the product was approx 35% more expensive. Finally, when I purchased the product I was offered a promotion to increase my order from 1 unit to 3 units; the offer seemed very attractive at the time so I accepted it, only to subsequently realize that it was not Canadian dollars and was a poor product.

Placing the order was fine. No issues but then I never received it and placed the order January 16th and didn’t see any communication on new eta or when it was going to ship and it’s been a month!

I placed an order for ONE board and ONE mat yet your system charged FOUR boards and TWO mats. I contacted support immediately yet you respond to say it was already packed and ready for shipment. LIES. Your system is the problem and you should be REFUNDING me what I didn’t ask to buy Don’t buy this crap Your reply is false and your system added extra not a human. And we contacted you within 5 minutes of identifying this incorrect quantity amount yet after 2.5 weeks later you only send the tracking orders partially packed my a@@ you said it’s already with the courier and had already been sent

If I could give zero stars or negative stars I would. I ordered two titanium cutting boards on December 12, 2025. They charged my bank account immediately. Today is February 14, 2026. I have still not received my cutting boards. I’ve asked for a refund and they have not done that either. I can’t give you a review on cutting boards I have never received. Do not trust this company.