Gilbert P.
Unsuccessful ResultI…
The agent was professional when I described my disappointing experience with your product as the scratch was deep and the product (cloth) ran out of the scratch no matter how firm I put on the scratch.
Response from KatuChefSep 28, 2026
Hello Gilbert, We appreciate you taking the time to leave a review. We take customer support seriously and work to address inquiries promptly and find suitable solutions. We’d like to review your situation and your previous communication with our team. We've assigned an agent to overview you case and make sure that everything goes smoothly from here. Best regards, Blake from KatuChef



