KatuChefReviews of katuchef.com

Customer service was prompt and polite.

This agent on the phone was my 3rd contact re concerns over cutting board I'd purchased that seemed to have splinters peeling off it. He was the first person to recognize that I hadn't peeled off the protective shield - and that was what was splintering off when I used the board! Inexperienced me? Don't recall seeing anything to indicate there was a protective coating. Am now happy to NOT have to return cutting board!

The ordering process was smooth and easy. I didn't like being offered so many additional bargains after ordering. I was disappointed in the size of the cutting board. It's so small it's not that useful for most kitchen tasks

Prompt and clear replies.

Ordering was easy and I'm using the cutting board often.

The response was very prompt, very happy with the speed of response, however the automatic charge of warranty was disappointing.

I want to return all items. 4 boards, 2 mats, and 2 soaps for a total of $244.99. Clearence, #302279, the customer service Representative, has been very helpful. Thank you. Janice Cargo

The regular communication was fast and efficient. Unfortunately, the product did not meet our expectations. The coating on the cutting board came off while I was trying to take the sticker off. It says remove sticker before use. I would suggest that you use a different adhesive to put the stickers on the boards as it’s impossible to get the glue off without scraping it off. I just used a plastic edge and the coating started coming off with the glue. If a plastic edge removes the coating, I can’t imagine that a sharp knife would be any different.The stickers could be static adhesive or something like that