KatuChefReviews of katuchef.com

The board was bent on arrival and generally poor quality. I asked for a refund and was offered four successive discounts before they eventually agreed to refund me. I was told to return the board registered mail and provide the postal receipt. I did this. I then spent three months chasing a refund. Each time the case is closed automatically once they have answered and you get a new person starting all over again when you open a new claim. Every single person said something slightly different. I have emailed, I have done live chat and I have phoned them. None of them returned my money. I contacted my bank, and no refund had been issued. After three months of stress I am now resigned to having lost a whopping £60. DO NOT BUY. SIMPLY DON'T BOTHER. IT'S A SCAM

After placing order and paid for 2 pcs of the boards, there were page after page of the product's reduced price and I accidentally clicked on them to get out of the pages but in realityI was tricked to placing orders 2 times more & it was charged automatically by auto order which I sm not aware of this tricky advertising. I was fuming mad & contacted the support team immediately within minutes after placing the order and received a reply that it had been packed & shipped within minutes then I received replies with various persons replying with unsatisfactory response except one who replied to my question on how many pieces will I be receiving in this tricky website advertised. Of course, you have to bear the cost to return it especially most of us will not do it. Such a great disappointment with this company and please do not order directly from this company but from Amazon or other known reputable online shopping app.

They added $300 of things to this order and although I tried to cancel the order within 30 mins, was told it is already packaged and sent. This will be returned before opening. DO NOT DEAL WITH THIS COMPANY.

Would give them zero stars if I could. I'd never heard of this company but suddenly I'm getting spammed at my personal, private e-mail account multiple times an hour. I absolutely hate businesses that do this. The greed it off the hook. Any company that treats my personal information as a commodity in this fashion will guarantee that I will NEVER give them a dime. I'd recommend anyone to stay away from shady companies like this.

I bought a Titanium cutting board and when I received it it was warped and box was damaged. When I contacted customer service I wanted to send back and get refunded. The said they would send a replacement. I received my replacement and started using it after first use cutting raw meat I had put deep scratches on my board and when I went to wash it by hand I cut my thumb pretty bad as the cut out area is very sharp, had I been holding it tighter I am sure it would have been a deeper cut. I do not recommend buying from this company. There is another company that guarantee no scratch marks and safer handling. In dealing with customer service I have had to wait for response and needed to get items back in 30 days for refund to much time dealing with them and it took 3 weeks to get them in first place so you know you are not getting refunded. Very poor company to deal with and products a waste of time and money. Heed my warning $67.00 cost to learn this. They are refunding me $16.00

Cutting board was noticably scratched after a single use. Examination of the cutting board reveals the cutting board is not titanium, but most likely stainless steel. The density of titanium is 4.5 gm/cm3 and the density of the metal in the cutting board is 7.8gm/cm3. That is roughly the density of stainless steel. The finish also more closely is that of stainless steel. The cutting board has shiny reflective surface while titanium has a full grey finish. The cutting board is NOT as advertised.

Bought titanium cutting boards. First of all i bought three to begin with but during check out, three more was added at 50% off. Cutting boards arrived, size was a little smaller then I prefer 8x10 approx. Claims that it’s non scratch, not true, does not dull knife, definitely not true. Very disappointing

This product is nothing but a scam. First, it took several months to receive the cutting board. Secondly, I was advised that to return the product, it has to be "Like New Product". After one use of this Titanium Cutting Board (TCB), knife scratches imbedded the board. Having that stated, the TCB is unable to be returned and credited!! The TCB is very difficult to stabilize when using (slides). Waste of ney.