KatuChefReviews of katuchef.com

I fell for the ad. I thought this would make a good Christmas present. I ordered TWO cutting boards. They charged me for two, and two extended warranties (why would you need that if they are titanium?) which I didn’t ask for. They have not come yet. (12-22-25). I complained. They made a new order AND charged me for another cutting board (just one) and also charged me for two more extended warranties. ONE BOARD WAS DELIVERED, and I have been charged for three. (And four extended warranties) Don’t fall for this.

This company is a total scam, it advertised as #1 Canadian titanium cutting boards so I assumed I was on a Canadian site but no, not even one hour after i ordered, I checked my credit card and everything was in US dollars which makes it very expensive, tried to get in touch with them and like everyone else here, was told it was already shipped even if they say you can cancel within 12 hours. Pure scam, then , couldn’t track it, had to email about 20 times and then surprise, I finally get them, they are so so small, it’s a joke, not what they show when they advertise and if i return them , I will lose a lot of money because I paid in US so I’m stuck with this trash, DON’T BUY FROM THEM, SCAMMERS!

I received 2 cutting boards which were far too small to useful. I have attempted to return them and asked for the right address to return them to. I keep getting replies from Victor but he never sends the address. He just closed my inquiry without sending the address. They are playing games, hoping to delay long enough so I fall outside of their 30 day return policy. I turned it over to my credit card company since this company has no interest in allowing me to return them.

My mum asked me to order her 3 of these chopping boards. I placed the order not realising the value was in USD not AUD regardless of it stating these are Australias number 1 chopping board (so the site knew my location but wasn't transparent on currency). I emailed them within Under 2 minutes to cancel the order and got told these are prepackaged and the warehouse just prints and label and hands them to a courier driver ( like the courier is standing there with their hands out waiting for the next package) and so it's been dispatched already and can't be refunded. Unfooking believable. Yes I should have checked on this business before purchasing, I also should have gone over the site with a fine tooth comb on the values because they reality is there are bad people/sites in this world so I get a set my own destiny on this one which is why I am adding to this site like other on here saying don't buy here. Buy off Temu or someone else that at least if you can't cancel the order it's only $50 not $160.

Scam company. Never order. I am running a story on them and have sent information to ‘Current Affairs’ program on channel 9 as well. Pl don’t forget to watch the program. Modus operandi is to increase the no. of units from 1 to 3,4,5,6 through dodgy ordering platform and charging much higher amount during the transaction. Most people don't realise it but I did. They contacted me to say that error was accidental and 25% refund was offered while keeping the product, I declined, they pushed to 45% and then 70% finally refunding 65%. What they don't realise is that I am a journalist and will run the story and spread it too so that other consumers are well informed. It is a shame that they have been able to get a spot on Amazon (who is highly respected) for selling online. It will impact Amazon's reliability too. They should completely ban this company.

I have been trying to get a refund, no one replies. They have not sent a return shipping slip. This is my message to them. I received the cutting board, but per the advertisement, link I ordered from. It was indicated I would receive the large cutting board. Instead i gof a miniature board the size of a sheet an 8 x 11 sheet of paper. I want to return it & get a refund. I would like a shipping slip to send it back. This is outrageous UPDATE: the 30 day refund policy ran out and I never got a reply, nor an address. Please do NOT order from this company. They are a scam.

This company is misleading in their advertising. It gives you the impression that their product is in sold in AUD. It does not state to the buyer that their products are being advertised in USD not AUD. I thought there was a law against such businesses practice. Upon purchase they bill you and charge your PayPal account in USD NOT AUD. To add insult to major injurie they some how increase my order by a further 2 units that I DID NOT order. And I had NO OPTION to cancel this. Apparently according to PayPal once you commit to buy this company loads an automatic payment method to your account. I had to get PayPal to stop this. I tried in vain to get PayPal to cancel my order and reverse payment but no joy. I strongly recommend to all future customers to avoid dealing with this company. Be VERY CAREFUL !! This company and its business practices should be fully investigated by FAIR TRADING.

Achtung, Finger weg von diesem billigen Stück, von welcher Schrotthandlung auch immer es kam. Weshalb habe ich vorher nicht die Bewertung gelesen. Es entspricht zu 0% dem, was abgebildet und erzählt wird. Das Stück Metall, was heute ankam, gleicht einem Stück vom Schrotthaufen, total zerkratzt, nichts von wegen Titan. Also, Leute, kauft es nicht. Emails kommen zurück. Beschwerden kann man angebl. hier in Litauen! anmelden. Need Help? If you have any questions about your order or our products, please don’t hesitate to contact us: By Phone: +1 (209) 806-4881 Die Mail ist support und dann getkatuchef.com UAB Commerce Core, Savanorių pr. 363, Kaunas, Lithuania