Kate MinimalistReviews of kateminimalist.com

I would strongly advise against ordering from Kate Minimalist. My order sat unshipped for nearly two weeks. When I reached out, I was told the item was “being made,” which gave the impression it was a custom or a made-to-order product. When it finally arrived, it was not even the item I ordered. Instead of taking responsibility, they offered a small discount and then insisted I go through the hassle of returning the incorrect item to receive a refund — meaning I would have to spend my own time and money fixing their mistake. When I declined and requested a proper resolution, they stopped responding entirely. At that point, I had no choice but to escalate the issue through my payment provider. This experience was frustrating, misleading, and a complete waste of time. I will not be ordering from them again and would caution others to be aware of how issues are handled if something goes wrong.

This company just ripped me off 60.00 bucks. I placed an order on February 13th 2026. Today March 24th 2026. I have not received my order.. I have reached out 2 times and have had NO response . SCAMERS if you ask me.

Order was extremely late and when it arrived it was the wrong color and broken. Customer service was unhelpful. Save yourself the trouble and buy somewhere else.

I wanted a Le Creuset coffee press in the Marseille color. I have a tea kettle in the Marseille and wanted the coffee press to match. This color is no longer made, so I needed to find one on ebay, Etsy, etc. I found one in Marseille at Kate-Minimalist for $265. Here is what happened: What I received was Teal NOT Marseille. It even has a sticker on the bottom that says 'Teal'. They misrepresented the product. I could have purchased a Teal one on ebay for $150, $115 LESS!! OK this is the kicker. Kate-Minimalist is located in British Columbia, but the shipment came from Wilmington, Delaware!! So I'm thinking they NEVER had one in stock. It took 3 weeks for the shipment to arrive. WHY?? Because, I believe they went onto ebay, and couldn't find one in Marseille, so they ordered one in Teal and had it shipped directly to me. This is why it took 3 weeks for the shipment to arrive. So now I have mismatched colors. I could have done this on my own and saved $115. This company has deceptive business practices.

I ordered a 24 pack of Liquid Remedy sugar free Kombucha from Kate Minimalist. I received a tattered box of 13 individual cans; with several dented. I reached out & sent a picture of my product, stating that I was missing 11 cans. I was told “according to our shipping team, the quanity sent was a pack of 24”. I will NEVER use this company again!! SL

Stupidity.... i should have looked at reviews.. i too.. ordered/received/item wasn't what i thought/haven't used the item/have emailed them no less than three times/IG messaged them no less that three times/called and left two messages.. no response other an we cant cancel your order..i am not trying to cancel the order, i have the order and want to send it back for refund... Terrible company.. doesn't even deserve any stars.. you had to select a star to be able to post this.. BEWARE.

I see charges on my card and I know that I didn't order anything that costs $154 from this dubious website. I am also noticing that many of these companies are overseas and they make charges to credit cards without providing a product of value. It is enraging because the banks only care if the transaction is fraudulent and they don't consider it fraudulent if the merchant intentionally misleads the customer or misrepresents their product.

Need to return no call back or email no answer