Candido Q.
Horrible shopping experience three…
Horrible shopping experience three weeks waiting for delivery, customer service does not respond very bad experience I do not recommend it!!

Born in 2022. At Katamu we build high-performance lifting gear. Our mission is simple: to fuel your growth, back your grit, and keep you lifting—physically, mentally, and for life
Katamu (katamu.co) has 488 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Fitness & Weight Lifting · Oconomowoc, Wisconsin
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Showing 23 reviews with 1 star · Clear filters
Candido Q.
Horrible shopping experience three weeks waiting for delivery, customer service does not respond very bad experience I do not recommend it!!
Robyn F.
I went to order a belt my husband said he wanted and it was a different price than he was seeing-same link. This is price deception. I contacted customer service they said it was a bug and thanked me. It’s still showing the wrong price.
Hertta
I havent gotten my order and on the webside it just says order didnt succeed. Havent gotten a replie from the shop. I dont recomend.
Response from KatamuMay 21, 2026
We’re truly sorry for the concern and frustration caused. International shipments can sometimes take additional time due to customs processing. We checked your order and can confirm that your package has already arrived in your country and is currently undergoing customs clearance. We’ve also sent you an email with more information regarding your shipment. Thank you for your patience and understanding!
Terri G.
If I could do 0 stars I would. I ordered a belt set for my son for Christmas on November 28,2025 and still has not shipped. Very disappointed in this company.
Jessica
I was so excited to buy a lifting belt from Katamu. My partner had bought one and loved it, so I decided to buy one for myself. It was great quality, but the size I bought was too big, and I needed to buy a smaller size. I thought that process was going to be easier. I have tried to contact Katamu five different times to get a return started for my order, and I have had no responses. I got my order about a week ago and haven't had any luck in the last week about returning my item. Now the style of belt that I was going to re-purchase is sold out. I'm so frustrated because the belt itself was great, but just too big.
Response from KatamuDec 9, 2025
Hi Jessica, we’re very sorry for the frustration and the delayed response. We’ve just emailed you and are ready to help make things right. If you didn’t receive it, please let us know and we’ll resend it immediately. You can also reach out to us here at [email protected] Thanks again for your patience and understanding.
Manny P.
Filthy scammed again!
Response from KatamuDec 9, 2025
Hi there, we’re very sorry to hear this and we’d like to make things right. This definitely shouldn’t have happened. Please reach out to us with your order number through this email [email protected] so we can look into the issue immediately and resolve it for you. Thank you for your patience and understanding.
Cap N.
It never arrived in the mail. And I paid way too much for this to not show up.
Response from KatamuSep 24, 2025
Hi there, We’re really sorry to hear that your order didn’t arrive. That’s definitely not the experience we want for our customers. Please email us at [email protected] with your order details so we can investigate and get this resolved as quickly as possible. We truly appreciate your patience and understanding. Best regards, The Katamu Support Team
Nydia T.
I ordered an item 11/30, on 12/2 a address label was created, but never sent. Since they don't publish a phone number, I contact by email on website where is item, multiple times? Today is 12/11 and their auto response gives me same answer each time, saying its in transit to you been shipped, see tracking, tracking shows USPS NEVER RECEVIED ITEM!! I will not buy from them again.