Sean K.
Outstanding Customer Service!!
Katamu customer service is outstanding. My replacement lever buckle was lost in delivery, so I reached out to their team and got a new one in the mail within a week. Back to BIG LIFTS!

Born in 2022. At Katamu we build high-performance lifting gear. Our mission is simple: to fuel your growth, back your grit, and keep you lifting—physically, mentally, and for life
Katamu (katamu.co) has 488 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Fitness & Weight Lifting · Oconomowoc, Wisconsin
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Fitness & Weight Lifting · Cottage Grove, Wisconsin
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Fitness & Weight Lifting
Excellent

Fitness & Weight Lifting · Benicia, California
Excellent
Showing 451 reviews with 5 stars · Clear filters
Sean K.
Katamu customer service is outstanding. My replacement lever buckle was lost in delivery, so I reached out to their team and got a new one in the mail within a week. Back to BIG LIFTS!
Jake
Customer service was very responsive, even on the weekends. Took care of us and greatly appreciated!
Fernando A.
Customer service was perfect they answered very fast and were very polite and helpful gave me different options which is so great such a great company very good material in everything they do.
Cameron G.
Very helpful customer service and very quick as well.
Alexis A.
They have the beater consumer service ever, they answer fast and always help with whatever inquiries you have 10/10 business
Ann M.
Thank you for my belt and gear! Thank you for accepting my return and replacing with the correct size. Easy peazy.
BIlly V.
Lever on lever belt broke after three workouts. Update: Katamu quickly contacted me and replaced the belt.
Response from KatamuFeb 11, 2025
Hi there, No worries—we’ve got you covered! We’re truly sorry to hear that the lever on your belt broke after just a few workouts. That’s definitely not the experience we want for our customers. We’ll be sending you a replacement right away to make this right. Our belts are built for durability, and while rare, we understand that issues can happen. Please send us an email with your order details so we can process your replacement as soon as possible. Best regards, The Katamu Support Team
Jacob S.
Absolutely incredible service. My latch broke on my belt and with no hassle or stress whatsoever we were able to resolve my issue and get a new lever on the way in less than 48 hrs. I highly recommend using katamu lifting equipment and utilizing their outstanding customer service!