Ashu S.
They start their business lying about delivery time.
I my order on October 16th and as you can see in screenshot I paid 4$ for 4-5 days delivery time. But my tracking # is showing package is still in Atlanta, GA since 18th Oct. It's Almost close to 3 weeks not sure how long it will take themdeliver. These people do not care about customer service and commitment. I do not do business with people who lies. It was my 1st and last time. And I'll make sure to let everybody know at my gym about their poor business policies. Instead of improving delivery time. They reached me out with bs......text down below Hi I saw your 1 star review at Katamu & was wondering what I can do to change that ? Look forward to hearing from you Sergio out Good luck
Response from KatamuNov 6, 2023
Hi I reached out to you as we seen you were unhappy with your order which very few customers are & I'm really trying to give our customers the best experience possible with Katamu. I am trying to resolve it as any company would, your order was lost in transit which is completely out of our control & happens from time to time, I have reshipped your order which I have emailed you the tracking for Hope you can reconsider your review when you get the order Sergio



