Clara B.
Temu quiet luxury!
Wish.com style rubbish. This company is a scam. They have a beautiful website, but they are selling you a dream. I ordered four items for international delivery. They took ages to be dispatched, and no notifications were given. Communication was dire, with them promising to 'revert back' but they never did. The order finally arrived after nearly a month. I was super disappointed with the cape, which looks nothing like the picture on the website. The material is clearly not the wool they advertised, but a thin, easily creased cotton unsuitable for the climate here. The embroidery is cheap looking and the zari gaudy, being machine- rather than hand-stitched. One of the papier mache boxes has a broken lid which doesn't fit on easily. Everything is of a very poor quality, badly packed, completely crumpled, and smelling of naphthalene or mothballs. So much for handmade delights, stealth wealth, and Kashmiri authenticity! They never got back about doing returns or arranging a refund. Their returns policy has many inadequacies, but nonetheless claims that one can avail a 'customer support team initiation of the process as per terms and conditions'. I tried this and they asked for a photo which I immediately sent. However, after this they never replied to advise about next steps. I can now see why they keep their India website heavily protected from international eyes, as I can imagine Indians would be even more outraged by such high prices for shoddy goods. DON'T BUY FROM THIS COMPANY.