Kasa is the leading brand and operator of flexible accommodations, turning single-family, multifamily, and boutique hotel properties into short-term rentals for modern business and leisure travelers.Founded in 2016 by professionals who previously drove growth at Airbnb, KKR, and Apollo, Kasa pairs deep technology with real estate expertise, operating from its New York headquarters. Our proprietary tech stack, automation, and data-driven pricing let us partner with institutional real estate owners and turn their properties into profitable, dependable investments while giving guests a consistent, comfortable stay every time.Every Kasa unit comes with self/keyless check-in through a door code, a Pre-Arrival Checklist so you know what to expect before you arrive, and a Virtual Front Desk available around the clock if anything comes up. We're not just changing how people travel; we're reimagining what real estate assets can become.Whether you're booking a stay or partnering with us as a property owner, Kasa is built on dependability, operational excellence, and a genuinely better experience on both sides of the transaction. Learn more about our units, our partners, and what makes Kasa different at kasa.com.
Kasa (kasa.com) has 70 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
Also known as
kasa.com
Website
kasa.com
Category
Accommodation & Lodging
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 53% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Location is great! It can be noisy at night but they provide earplugs. Checking in was simple.
Response from KasaOct 5, 2026
Hi Araceli,
Thank you so much for sharing your stay with us. We’re really glad the location worked well for you and that check-in was simple.
We’re sorry the nighttime noise made it harder to fully relax. We know how important a good night’s rest is, and while we’re glad the earplugs helped, we still appreciate you calling this out.
We’d be happy to welcome you back and hope your next stay feels even more comfortable from start to finish.
SC
Saydee C.
Clyde Hotel Portland
We stayed at the Clyde Hotel in Portland. The room was clean and comfy, the lobby and shared spaces were super cute and the staff was super friendly. Would definitely stay here again.
Response from KasaOct 5, 2026
Hi Saydee,
Thank you so much for the kind words! We’re really happy to hear you found your room clean and comfortable, enjoyed the charm of the lobby and shared spaces, and felt well taken care of by the team.
It means a lot to know you’d stay with us again. We’d love to welcome you back to The Clyde the next time you’re in Portland!
SA
Shamina A.
We stayed at Kasa in Little Italy in San Diego
We stayed at Kasa in Little Italy in San Diego, CA. First off is the location, super prime, you can walk to anything, the restaurants, thew boutiques, the coffee shops, and the bars. We stayed at a 2-bedroom, 2- bath corner apartment on the 10th floor and let me tell you how great this unit is. Everywhere you turn is a view, it has floor to ceiling windows in every room. Very spacious kitchen, living room, bedrooms and bathrooms. Everything was clean, new and well maintained. My family of three did not want to leave. Now for the amenities. We went to the pool/jacuzzi floor. Before you get to it, there is a gym, conference rooms you can work in, or have meetings better looking than my own firm's space in DTLA 60th floor. There's the patio and then the pool. All well-appointed and maintained. The pool was not huge but also not small. It was a perfect day to take a dip (85 degrees) and the Jacuzzi was also big enough that it can fit about 8-10 people with so much space. There was only one thing that I needed that it did not have, a full-length mirror. Overall, a very awesome weekend stay. I would definitely come back. We loved it!
Response from KasaSep 11, 2026
Hi Shamina,
Thank you for such a fun review. We’re so glad your family loved the corner apartment, the views, and being right in the middle of Little Italy. It sounds like you made the most of the pool, jacuzzi, and shared spaces too. Hearing that your family did not want to leave is about as good as it gets. We also appreciate the full-length mirror suggestion. We’d be very happy to welcome you back for another San Diego weekend. See you soon!
TM
Trisha M.
KASA Little Italy
We stayed at KASA Little Italy (in San Diego, CA). It’s a corner 2-bedroom and 2-full bath unit with a complete functioning kitchen on the 10th floor! A floor to ceiling glass wall with blackout blinds beautifully frame the entire unit so when the blinds are up, you are treated to a scenic view of the skyline, day or night! Our unit also boasts a balcony where you can step out, feel the breeze, breathe in fresh air and enjoy the wonderful scenery of Little Italy, San Diego! Our unit is equipped with indoor washer/dryer, centralized A/C, cable and streaming TV. One of the bedrooms has a walk-in closet. The unit’s very clean and the appliances appear new and top grade. Both the kitchen and bathroom are stocked with basic necessities (pots and pans, cups, plates, utensils, coffee, tea, sugar, dishwashing soap, shampoo, conditioner, body soap, hair dryer, bath towels, pool towels, bathroom tissue, etc). If there’s anything lacking at all, I can only think of one…a bathroom 10x magnifying mirror to help me apply my makeup! 😉 The manager on duty during our stay was very cordial and exuded a willingness to help should the need arise (which fortunately didn’t!) Overall, stepping into a KASA unit felt like stepping into our own home! The comfort and luxury atmosphere couldn’t be denied. Thank you so much for a wonderful experience! Truly a gem in the rental property/hospitality industry.
Response from KasaSep 11, 2026
Hi Trisha,
Thank you for sharing such a lovely review. We’re so glad the views, balcony, and spacious setup made your stay at Kasa Little Italy feel comfortable and easy. It’s especially nice to hear that the space felt like home and that our team was welcoming throughout your stay. We also appreciate the magnifying mirror suggestion; that’s a great detail to call out. See you back soon in San Diego!
QQ
Quarante Q.
Home away from home, great location and facilities
I booked a Kasa in San Diego for my parents who you would consider elderly (they're at their 70s), but kinda tech-savvy. I wanted to see how they'll adapt to this new concept of a tech-enabled stay. Surprisingly all went well. They were giddy with excitement since it's their first time to try staying at a place using codes. Anyway, Kasa in Little Italy was like a home away from home. It was clean, spacious, well-furnished. We got a 1 bedroom suite and it had a full kitchen, washer-dryer and amenities like an outdoor pool, full gym and a room with a massage chair (which my dad loved). Wish they had vending machines but it's not a deal breaker because they're located in a great spot in Little Italy where there are tons of restaurants and stores. Also close to the airport so we just took a rideshare all over, no need to rent a car. Can't wait to return!
Response from KasaSep 11, 2026
Hi Quarante!
We’re so glad your parents had a smooth first experience with a tech-enabled stay and even had a little fun with the keyless setup. It sounds like our Little Italy location was a great fit, and we especially love hearing that your dad made good use of the massage chair. We appreciate the vending machine suggestion too. We’d be happy to host you and your family again. See you back soon!
GR
Graeme
Kasa support responded to my issue…
Kasa support responded to my issue quickly and kept me updated throughout the process. The issue was also resolved within a few days. Professional and friendly. Thank you.
Response from KasaSep 11, 2026
Hi Graeme, thank you for sharing this. We appreciate your kind words and hope to welcome you back for another positive experience!
SH
susan H.
Great experience!
We stayed in a Chicago 2-bedroom kasa for 4 nights and had an awesome experience. The apartment was clean, comfortable, and had everything we needed.It even had a balcony with a beautiful view! There was an employee from Kasa in the lobby when we arrived to help us. We paid for an early check in, and everything was ready when we arrived. We received several texts leading up to the trip with clear and concise instructions and information. It was seamless! We will be looking for other kasa rentals for our future travel.
