KartraReviews of kartra.com

So far, I’ve really enjoyed learning how to use the Kartra platform. It is a bit complicated and not very user-friendly for a non-tech like myself, but there is lots of support in the Facebook messenger chat, Facebook group and via email, and I really appreciate it. I would love some features like side-by-side buttons in the memberships, and an easier way to customize the checkout page, and I accidentally sent a welcome email to my entire email list because I some of the features don’t have how-to videos in the Kartranaut teaming yet. I do love how there is a lovely email sequence after joining, lots of check-ins via email, and I have to say, overall it’s been a good experience. I know once I learn the platform better it’s going to be great.

Lots of great tools and mostly intuitive. The absence of documentation of many features including on social media have been frustrating at times but I have hired a developer who has been extremely helpful. Saved me tons of time and very well integrated.

steep learning curve, but once you get past it the world opens up and it becomes a lot easier. would be nice to see the ability to have more than just strip and paypal. I like stripe but despise paypal after they tried to rip me off on a transfer fee. Square is a great program and an integration for that would be awesome.

The people making the presentation were very knowledgable about the product and they were able to answer the questions posed by the attendees.

I love using Kartra for my membership for over a year now, but sometimes the backend can be slow to respond. The Facebook group is a huge help for questions not covered in the docs.

Brilliant customer service - in all my years using Kartra I've always felt very supported and any challenges that arise are solved quickly and effortlessly. Ultimately the platform has everything I could need at my current level. Very happy! My only (minor) challenge with Kartra is some of the back end user functions can be unnecessarily fiddly and time consuming (e.g accessing a members portal to add new content to it requires clicking through all of the edit settings - minor inconvenience)

Overall, love Kartra! But there are definitely some things I could use.... Better CRM management, and better interface and organizing features in the Media area.

Kartra has come a long way since I first signed up for their services, almost 3 years ago. Their customer service is indeed slow (it takes a day or two to get back to you), but they are doing a good job answering your concerns after all. Their platform is easy to use for building landing pages, forms, funnels, memberships and one-time products. The only complaint I would have is the ability to use upsells/downsells properly. There are a few payment processing aspects that should be offered such as one-click upsells (make it easier) or applying a coupon with certain variations with PayPal. Their upsell/downsell functionalities are not that flexible. Other than that, Kartra is a good all-in-one platform for anybody who wants to create a solid online business.