Tommy
They dont really help
They are all friendly at first when you get your loan. But after you call and want to talk to them. It's always leave a message and it takes for ever to get a response and most of the time they only respone threw email. When I have a question I would like to talk to someone and not threw email.
Response from KapitusApr 25, 2016
Hi Tommy! I'm sorry to hear that you have had trouble reaching someone. Have you tried to reach someone in particular? Can you let us know what number you have been calling? Please note our dedicated customer service department is available to take your call and help with the matter at hand. We'd like to get more information to better understand this issue and create a better experience for the future.