Tracy Johnstone S.
10 return requests!
Very poor service! I ordered a rug ....twice the rug was sent wrong! Third time lucky it was sent correct! The first rug got collected with no problems! The second rug which k and co sent wrong is still sitting in my hall way after ten requests to have it collected ! That's 10 times I have had to wait home! I've relieved parcels from k and co but for some unknown reason the rug hasn't been collected!!!! No joy on phone when I've phoned complaining and twice I've been told a manager will phone me!!! I'm still waiting on that phone call. I am now having to waste my time once again by writing a letter of complaint! Very un satisfied customer!


