Bob M.
Exorbitant shipping charge
$20 shipping charges for a small, light package was unusually high.
Kamway was established in 1985 providing quality gym equipment such as dumbbells, Olympic Bars and weights, at a wholesale cost. We transitioned into one of the largest parts and maintenance importer / wholesaler of the fitness industry and launched ou...
Kamparts (kamway.com) has 403 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Fitness & Weight Lifting · Benicia, California
Excellent

Fitness & Weight Lifting · Los Angeles, California
Excellent
Fitness & Weight Lifting · Los Angeles, California
Excellent
Fitness & Weight Lifting · San Francisco, California
Excellent
Showing 4 reviews with 2 stars · Clear filters
Bob M.
$20 shipping charges for a small, light package was unusually high.
Christopher J.
Shipping was Way too high and wait time was way too long 30dollar was high for two little pedals and then took eight days to get here
Ana F.
Items showed up scratched on the corners.
Response from KampartsApr 3, 2020
Hi Ana, We appreciate you leaving us a review. I'm sorry to hear that your deck arrived to you in less than new condition. We do our best and have designed our packaging to withstand ground shipments, however, from time to time, large objects like the deck you ordered are mishandled by the freight carrier. Can you tell us if the both decks arrived the same way? Are you able to send me some quick pictures of the damage so that I can file a claim for you? Please let us know and we will do our best to correct the mistake for you. Thank you again for taking the time to leave a review. -Ryan
GemM0m
I purchased replacement parts, however, there were no instructions. I understand that Kamparts does not manufacture the product, but they sell replacement parts, so some assistance would have been appreciated.
Response from KampartsApr 4, 2020
Hello I'm so sorry that we did not fully help you with the fast track wheels you ordered. If you have not gotten your machine to work properly, please let me know and I will contact you and help you troubleshoot the machine to the best of my ability. If in the end, you are not able to get it it work; we would be willing to give you a full refund. Thank you for taking the time to write us a review. -Ryan