kalliegear.comReviews of kalliegear.com

Response from kalliegear.comNov 3, 2022

Hi Jake, We are so sorry for the unpleasant experience and the late reply due to overload in our system. We have sent an email to update about you package, please check and we are ready to assist you. Hope to hear from you soon. Best regards, Emilia

Response from kalliegear.comOct 18, 2022

Dear Jose, We are so sorry that you are not satisfied with the hat and well received your feedback to improve for better product. We care about your experience so we have left an email to address this matter for you. Please check soon and we are all here to assist you any way possible. Hope to hear from you soon. Kalligear Team

Response from kalliegear.comOct 11, 2022

Hi Kevin, We are so sorry for the unwanted experience. Our store is based in France with many plants and manufactures all over the world to minimize the cost. The quality is made sure to be as good as any plants and our website. Orders from our store need 14-28 days to arrive so rest assured it is right on track. We have sent an update details to your email, please check and we are all here to assist you. Hope to hear from you soon. Best regards, Kalligear Team

Response from kalliegear.comSep 10, 2022

Hi Rich, We are sincerely sorry for this unpleasant experience, and we have sent email as well as text to update you about the cap! Since orders from our store take around 5-10 days for processing and 14-28 days for international shipping outside US, rest assured that your package is right on track. Please check it soon and we are all here for any support. Hope to hear from you soon. Emilia and Kalligear team!

Response from kalliegear.comAug 22, 2022

Hi Amanda, We are so sorry for this unpleasant convenience. We have sent email regarding your order with [email protected] which is also our customer service address, displayed on the right corner of our website and we hope our email can reach you well. Regarding your order, please rest assure that it is being processed within the timeframe and on the way to your door! We hope that we can serve you to the best satisfaction! Best regards, Emilia & Customer Service Team

Response from kalliegear.comAug 3, 2022

Hi Nancy, we are so terribly sorry for any inconvenience this might cause you. We have contacted you via email regarding your order as it is right on track according to our shipping policy! With our warmest regards, Emilia and Kalligear team!

Response from kalliegear.comJun 13, 2022

Hi Cheryl On behalf of our team, I am sincerely sorry for all the negative experiences you had with us. Firstly, I am so sorry that the order didn't arrive at you on time due to the tracking issue from the courier. Secondly, I truly apologize for the unwanted feeling caused to you. To assist you further in this matter, we sent you an email, please help us check your email at your convenience. I am more than happy to hear from you and make things right. Hope you could sympathize with us. We will try our best to support you. Again, we sincerely apologize for this inconvenience and sorry again for the unwanted feelings caused to you.

Response from kalliegear.comMay 27, 2022

Hi Casper On behalf of our team, I am sincerely sorry for all the negative experiences you had with us. It is ashamed for us that our product is not up to your expectation and you must be charged twice. To assist you further in this matter, we sent you an email, please help us check your email at your convenience. I am more than happy to hear from you and make things right. We sincerely apologize for this problem again and hope you could sympathize with us.