kalliegear.comPersonalized Gifts | Customized Gifts & Unique Gift Ideas
kalliegear.com (kalliegear.com) has 290 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 41 reviews with 1 star · Clear filters
SBG
I ordered a hat. The material is very cheap. My hat was shipped stuffed into a thin plastic bag. I received a wrinkled, distorted mess. The graphics are printed not embroidered, making this a very expensive hat for such cheap quality.
Lyn Marie R.
The phone case is lovely but don't waste your money like I have!!😡😡 very expensive, it took so many attempts to order the case as the system kept crashing and as a result the case I ordered was missed somewhere along the way and a random phone case (one I've never heard of" was sent. I requested a replacement or full refund to which I am basically told it's my problem!!
Daniel N.
Ordered size 9 and a size 12 crocs came.. I emailed them and they emailed me back and tried to convince me that a size 12 is a size 9..🤣 but if I want to order a smaller size they will give me 30% off and I can wait another month and a half! Don’t waste your time on this company! U guys coulda had a great customer but instead of emailing me back and fixing your mistake! They lost out on a lot of business they coulda had from me and my friends!Good luck! Advice to everyone! Buy from a legit company and don’t take chances! Please check EU sizes and you can see that a size 45 is not a size 9 it’s a 11.5 men’s… just because you made a chart to show that size 45 eu is size 9 … that is incorrect you can’t just make up Sizes! Again size 9 is a size 9 and eu is a 42.5 u can’t just make up sizes!
Response from kalliegear.comMay 24, 2023
Dear Daniel, Thank you for sharing your feedback with us. We apologize for any confusion regarding the size of the Crocs you ordered. As per our records, you selected size US 9 for men, which corresponds to our EU size 45. We have carefully reviewed the photo you provided, and the size you received aligns with your initial request. We understand that size charts can vary between different personalization stores, and we have made it a priority to clearly display our size chart on the product page. We apologize if this information was not conveyed effectively. We appreciate your valuable feedback and sincerely apologize if we were unable to meet your expectations. If you have any further concerns or if there is anything else we can do to assist you, please check your email where we have reached out to provide additional support. Thank you for considering us, and we hope to have the opportunity to serve you better in the future. Best regards, Kalliegear Team
Michael
I ordered a custom made cap in a blue steel color. I was supposed to have Capt Noel on it. He is a friend of mine. I received a Cammo Capt Tim hat which I have no use for. I put a complaint in and was promised a response within 48 hours. The initail complaint went in on April 28th. They gave me a tracking number and promised a maximum 48 hour response. I sent a number of emails after that including pictures of what I got. They have not responded. I have bought a number of other products from them without issue. I won't buy anymore at this point!
Response from kalliegear.comMay 8, 2023
Hi Mike, We are so sorry for the late reply due to overload in our system and any inconvenience caused. We have sent you an email regarding this issue and we would like to assist you at our best. Could you please help us check our email as soon as possible? Hope to hear from you soon,
Guy P.
Pas encore reçu ma casquette et ce, depuis février dernier?
Response from kalliegear.comMay 4, 2023
Salut mec, Nous sommes vraiment désolés pour l'expérience désagréable dans notre magasin. Votre commande, passée le 05 avril, a été livrée dans nos délais. Un e-mail a été envoyé à votre adresse pour mieux vous aider à résoudre ce problème. Pourriez-vous nous aider à vérifier l'e-mail dès que possible afin que nous puissions vous aider de notre côté ? Nous espérons avoir de vos nouvelles bientôt Merci, Hi Guy, We are so sorry for the unpleasant experience in our store. Your order, placed on April 05, has been delivered within our timeframe. An email has been sent to your address to assist you better for this issue. Could you please help us check the email as soon as possible so we can support you from our end? We hope to hear from you soon Thank you,
Kristina T.
If I could rate no stars I would. I ordered something a month ago, got a few updates. When I tried to track my order it took me to the website. At site tried to login and it blocked me. DO NOT ORDER from them. I guess I am out $90. Total scam!
Response from kalliegear.comMay 4, 2023
Hi Kristina, We are so sorry for the unpleasant experience with our store. We checked and your order has been delivered within the timeframe. An email has been sent to your address to assist you better for this issue. Could you please help us check the email as soon as possible so we can support you from our end? We hope to hear from you soon Thank you,
Greg F.
FIRST , BE UP FRONT THAT IT IS MADE IN CHINA , SECOND TOOK OVER A MONTH TO GET IT , CUSTOMER SERVICE IS A JOKE , FINALLY GET THE HAT , AND THE NAMES OF MY 4 DOGS ARE SO LIGHTLY PRINTED YOU CAN HARDLY SEE THEM ,
Ixela
J’ai reçu la mauvaise commande qui m’a coûté 50€ pour rien, je les ai contactés et ils m’ont dit qu’ils m’avaient effectivement envoyé ce que j’avais commandé (alors que je suis certaine d’avoir choisi le bon article et j’avais vérifié plusieurs fois avant de payer) et que donc ils ne pouvaient me rembourser, mais qu’ils me proposaient une réduction de 30% si je recommandais le « bon » article. Bien évidemment, je ne l’ai pas fait, car j’avais déjà perdu assez d’argent sur leur site, et de toute façon la qualité de l’article reçu n’était vraiment pas bonne (cheap, fabriqué en Chine). A éviter.
