Teneka W.
My sales rep Bryon went above and…
My sales rep Bryon went above and beyond to make sure my delivery went smooth and everything was done correct

Kafene provides a point-of-sale, lease-to-own (LTO) option that merchants can offer to their customers as an alternative to paying with cash or credit. Kafene purchases the merchandise from the merchant and rents it to the consumer. This option is particularly important to those who are credit-challenged and do not have a way to enjoy big-ticket, and necessary, items such as furniture, appliances, and other goods. Kafene operates nationally and complies with all other applicable laws and regulations. To us, delivering the best-in-class customer experience is paramount.
Kafene (kafene.com) has 567 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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567 approved reviews, newest moderated first
Teneka W.
My sales rep Bryon went above and beyond to make sure my delivery went smooth and everything was done correct
Hasy M.
Worst company i ever deal with i call to change my payment to 90 days option they charge $29 dollars to take payments automatically. Then they have the worst people talking and don't help you at all or give you the information you need im never leasing anything with them again i would give 0 star if possible
Leslie Esparza D.
Don’t trust them. They will do anything to steal your money.
M D.
First of all that sales person lied to me he said that there was no down payment and that I could pay any amount that I could afford then they delivered to furniture but they wanted me to pay 3 payments per month and then set up the payment's on the wrong day I told them that was not explained to me the sales person lied. To get the business and money I talked to someone he argued with me because I told them to come and pick up the merchandise he said he would not take it back. I told him I could bring it back then he yelled at me saying he wouldn't accept it that if I returned it that he would leave it outside .that I had to pay for the merchandise. I said no I don't then they finally worked out for the people to come pick up the furniture this was a terrible thing I kept the washer and dryer set. now I checked me Gmail and it said that there's a amount due of .0.2 cents due!!! I must pay it or they will come to pick up the merchandise!!!!! the payments are deducted from my bank account!! automatically!! Really I'm just so upset this is crazy I will never do business with them ever again terrible business awful!!!
Victoria F.
Terrible company. No interest for 4 months but lots of pre payment fees and pre payment tax fees. Will never use them again. Not to mention the salesperson did not explain that part to us.
Nelma Joy A.
Very helpful and accommodating. The people who delivered my items did a good job is keeping it clean and putting it together. There was a sight problem but they were able to resolve it in no time. Thank you! I am a one happy customer here ☺️
Sheri
Was able to give me lowest payment
Raul R.
Good service and excellent opportunity for all people thanks for your support.
Response from KafeneNov 26, 2024
So glad you had a good experience Raul!