Samiksha G.
Their robs are beautiful
Their robs are beautiful. I make a purchase few days ago and its stunning.
KÂfemme: (Katana Femme) the craft of the Japanese sword Katana (KÂ) and the grace of women (femme). KÂfemme is luxury womenswear brand, producing collections in the European capital - Vilnius. KÂfemme offers a range of luxury robes, peignoirs, pajamas, nightgowns, sets, blouses and dresses.
Kafemme (kafemme.com) has 17 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Samiksha G.
Their robs are beautiful. I make a purchase few days ago and its stunning.
Syl G.
I have been buying from Kafemme for a long time, since they were on Etsy, & have now started buying from their website directly. Their work is always exceptional quality, & they have made custom tailored silk nightgowns to detailed specifications for me, right in my size that fit perfectly, and beautiful pure silk & lace robes. The items they design are incredibly flattering & drape gorgeously, I honestly have stopped shopping anywhere else for nightwear as I have not found any other store with as lovely a design aesthetic and silhouette for the nightgowns. I always look forward to their new designs, and their items make incredible gifts as well. They have worked very closely with me on customization options, even sending me pictures of the silk fabric before the tailors began work. I used to never want to wear lace nightgowns either because most lace tends to be itchy and uncomfortable, but the lace they use is very soft and comfortable, so their lace and silk / silk nightgowns are very gentle to wear and literally the only things I ever sleep in now. The silk also lasts and doesn't start pilling or coming apart after some washes, unlike other silk nightgowns I've bought from other places. I mostly wash my gowns using my machine on a cold/delicates wash and hang-dry, occasionally dry clean, and I wear them a lot so they've withstood a lot of wear and washing over time. Dry cleaning also made my 1 or 2-year old gowns as good as new, possibly better. Comparatively, I had supposedly 100% silk nightgowns from another store I used to shop at that started pilling after maybe 6 months, possibly less. Customer service is always exceptional, personal and warm, and they have gone above and beyond whenever there are shipping issues or potential delays, as can be the case these days given the region in which they are working. They respond promptly and are very communicative if you ever have any questions. Everything is always sent in a lovely, carefully packed box with ribbons and a note. In short, this is really an exceptional company that does tremendous work, provides amazing service and will make you beautiful clothing that not only lasts, but feels incredibly light and luxurious. I'm grateful to have found them and always grateful for their personal and generous service.
Justas G.
Amazing quality! Wonderful service, fast response and fast delivery :)
Stuart
Don't be conned! The website looks great and the Audra Black Silk Robe & Nightgown is nice, but there are equally good and less expensive brands available in the UK that mean you won't have to deal with the excessive Duty, VAT & UPS handling fee levied on top. This amounted to an additional 38% on top of the price for the garments. VAT at 20% I accept. I wanted to return the items when I realised it would amount to this but Kafemme flatly refused a return, "because it's pure silk". How come? UPS are a nightmare: spent an hour on the telephone being passed from pillar to post trying to obtain an explanation for the charges, without success. Overall an expensive mistake.
Response from KafemmeDec 10, 2021
Hello Stuart, fortunately, this is not entirely true. 1) First of all, you have purchased a custom item. The item was made according to your provided measurements, in pure silk, for the height you have requested. This is custom order made just for you, custom orders are non returnbale. 2) Secondly, you have purchased a pure silk item with a black friday sale for only 450 USD (with express international shipping included). The set is handmade in pure silk, the set is hand embellished with lace, sewn from scratch for your measurements. If you can find a better deal, that's great! 3) Customers are responsible for VAT and customs in their country. We have no control over your country's government taxes imposed on residents. After the UK Brexit, rules have been changing multiple times and we have never had any problem with UK customers paying their own country's tax. 4) All terms and conditions are written on our website, which you have reviewed already, as we sent the information multiple times. Quoted from our website Return Policy & Delivery section. "Custom Duties: The customer is fully responsible for customs duties. We do not provide information about the rules and regulations in your country. " "Customized garments (color switch, individual measurements, lace color switch, sizes above 2XL), and garments in pure silk are not eligible for returns and exchanges." We wish you a pleasant day, IEVA from Customer Support
Robin L.
Kafemme has an outstanding customer support! I received my order very quickly as promissed. The robe I’ve ordered suited perfectly and I am also really glad that quality of material is really stunning. It’s my favorite loungewear store and I will definitely buy here again!
Josh
I have made several purchases from this company. I am beyond happy with every single purchase. The seller is very responsive and seeks to understand exactly what the buyer wants. This seller also has phenomenal communication skills, she responds quickly, and wants to make sure her customers are satisfied. I plan on making many, many more purchases from this seller. Their quality is undeniable. If you are on the edge of making a purchase, I encourage you to do so. You will be amazed by how comfortable and elegant these garments are in person. This company has made me a very happy customer.
Kelly T.
Definitely my favourite store from now. Fabulous customer service. Delivery as promised. No doubt quality of material is extremely high no compromises. I will be returning again to buy more there are definitely more gowns that attract the eye.
Response from KafemmeJan 11, 2021
Thank you for you glowing review, Kelly. We hope to serve you again in the future!
Jackie M.
I have bought several Robs for Kafemme. These are high end robs and outstand quailty of workmanship but in to these garments The lace that is use is outstanding. French seams are used to assemble theses Robs together . As I am a tall person I get mine made to measure without any problem. They fit like a glove... Can't recommend these enough I will be adding a few more to my collection at some point.
Response from KafemmeJan 11, 2021
Hello Jackie, thank you for being our loyal customer for the last two years!!! We are always happy to tailor for you <3