K2 Industries Reviews | Read Customer Reviews of k2-industries.com

K2 Industries Reviews | Read Customer Reviews of k2-industries.com

K2 Industries reviews

173 approved reviews, newest moderated first

David J.
Sep 3, 2026
Instead of acting like you are…
Instead of acting like you are interested in my situation maybe you should check your own tracking before you send cute and friendly emails because you might see if the customer has even received what he paid for….much more you might find that the customer is truly dissatisfied with paying for overpriced shipping that as far as I am concerned hasn’t shipped a damn thing and it certainly wasn’t as promised. And to date absolutely no contact or response to inquiries. How would you feel….$600 dollars later!
Response from K2 IndustriesSep 9, 2026
Hi David, We understand the frustration with the lack of tracking updates. Your order was picked up by the freight carrier on August 27, reached the local delivery terminal on September 2, and was completed on September 8. Freight shipments don’t always show frequent scans while they’re moving, which can make it look like nothing is happening.
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Aidan C.
Sep 2, 2026
WRONG HEADLIGHTS SENT!
WRONG HEADLIGHTS SENT!
Response from K2 IndustriesSep 9, 2026
Hi Aidan, We confirmed the issue and have already arranged for the correct headlights to be sent out. We also provided a prepaid return label for the incorrect set you received. We’ll send you the replacement tracking information directly as soon as it updates. Thank you for working with us to get this taken care of.
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Travis J.
Sep 1, 2026
Terrible shipping speed
Terrible shipping speed. Paid for 2nd day shipping and its been almost 2 weeks and still no item or shipping update. US based company and can't have a product to the customer within at least 3-4 days. Huge set back on my end. Won't buy from again
Response from K2 IndustriesSep 9, 2026
Hi Travis, We understand the frustration, especially after paying for 2nd Day Air. After reviewing the shipment, it appears the original package was lost in transit. Once that became clear, we immediately had a replacement processed with expedited shipping. The replacement was delivered on September 3. We’re glad we were able to get the order completed for you.
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Christian D.
Aug 31, 2026
Address change issues
I had accidentally ordered this to the wrong address. I sent an email and never received a response and then had called customer support to change the shipping address. The call only lasted a minute at the most and they never asked for my order number but had assured me the address was changed. It was sent to the wrong address and was a hassle to retrieve. Would never order from this company again
Response from K2 IndustriesSep 9, 2026
Hi Christian, We understand the frustration. Our records show the order had already been processed for shipment before the address change was entered later that day. Once an order has been processed and handed into the shipping workflow, address changes are not always able to be applied in time. The package was ultimately delivered on August 28. We appreciate you taking the time to share your experience.
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Blake P.
Aug 31, 2026
3 weeks later. Order at label created still.
Well it’s 3 plus weeks later and the only thing my order has done is have a label created. Haven’t received parts. And way past the said “2/5” business days the website claims. Missed driving at 2 events because of it. Has been a terrible experience
Response from K2 IndustriesSep 9, 2026
Hi Blake, We understand the frustration, especially with having events coming up. This particular item is made to order and has a longer production timeframe than our standard stocked items. Our team advised that the estimated timeframe was approximately 2–4 weeks, and the order was delivered on September 3. We appreciate your patience and understand the timing wasn’t ideal for what you had planned.
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ℬ𝓇𝑜𝒹𝓎 ℋ.
Aug 31, 2026
Shipping needs work
The side markers came very fast but would not fit with the new rubber and the taillights I ordered haven’t been sent out it’s been 2 weeks and they said they’d arrive a week ago
Response from K2 IndustriesSep 9, 2026
Hi Brody, We understand the frustration with the delay. We were in the middle of moving warehouses at the time, which affected the shipping timeline on the taillights. We followed up with you directly once we had an update, and the taillights were delivered on September 4. We appreciate your understanding and patience while we got the order moving.
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Michael G.
Aug 30, 2026
Im very happy with the K2 tonneau cover…
Im very happy with the K2 tonneau cover for my 2017 gmc denali hd! Quick shipping, godd packaging, and fitment and looks perfectly!
Response from K2 IndustriesSep 9, 2026
Thank you, Michael! We’re glad to hear the tonneau cover arrived quickly, was packaged well, and fit your Denali perfectly. We really appreciate the support!
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Ben P.
Aug 29, 2026
Product arrive damaged
Product arrive damaged, and is unusable. Received reply from support, after they reviewed my pictures they sent a replacement out immediately. Much appreciated.
Response from K2 IndustriesSep 9, 2026
Hi Ben, We’re sorry the original mirror arrived damaged. After reviewing the photos you sent over, we shipped a replacement on August 31. That replacement was delivered on September 9. We’re glad we were able to get a new one out and get this taken care of.
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